Digital Workplace Technical Business Analyst
IAG
Job Overview
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Job Description
Overview
At IAG, we’re ready for you. As the largest general insurance group in Australia and New Zealand, our family of brands brings the purpose of making your world a safer place to life. Join our team as a Digital Workplace Technical Business Analyst and shape the digital tools that power how thousands of people work every day.
Responsibilities
- Lead discovery conversations and translate requirements for technical teams.
- Build effort estimates, business cases, and benefits models.
- Structure delivery work into epics, features, and user stories.
- Support Agile stand ups, prioritisation, timelines and risk management.
- Collaborate with technical teams to validate solution design and ensure business alignment.
- Track progress, financials and dependencies across projects.
- Identify improvements in business analysis practices and delivery processes.
- Build trusted relationships to uncover opportunities for automation, AI, and digital workplace enhancements.
Qualifications
The ideal candidate will have 4+ years of experience in business analysis, requirements gathering, systems analysis, or solution evaluation. Proficiency in Excel and familiarity with Jira, Confluence, Tableau/Power BI, SharePoint Online and the Power Platform are essential. A collaborative, communicative style and a solid delivery mindset are required, along with strong financial awareness.
What We Offer
- Boosted superannuation with 13% as standard.
- 20 days annual leave plus 5 MyLeave days.
- Flexible work from home options with myFlex.
- Up to 50% off personal insurance and partner discounts.
- Industry-leading 20 weeks paid parental leave.
- Access to LinkedIn Learning, IAG Academy, study assistance, and secondment opportunities.
Application Information
This is a permanent full-time role based across multiple locations in Australia. Full time, part time, and job-sharing arrangements will be considered. Applications close: Tuesday 24 February 2026 11:59PM AEDT.
Adjustments and Support
If you require any support or adjustments to participate equitably in our recruitment process, please contact recruitment@iag.com.au for a confidential conversation.
Key skills/competency
- Business Analysis
- Digital Workplace
- Agile
- Stakeholder Engagement
- Microsoft Stack
- Power Platform
- AI Solutions
- Financial Tracking
- Automation
- Technical Documentation
How to Get Hired at IAG
- Research IAG's culture: Understand their mission and employee values.
- Tailor your resume: Highlight business analysis and Agile experience.
- Prepare technical examples: Showcase Microsoft stack and automation projects.
- Practice clear communication: Emphasize stakeholder engagement skills.
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