Digital Workplace Technical Business Analyst
IAG
Job Overview
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Job Description
About IAG
At IAG, the largest general insurance group in Australia and New Zealand, we are committed to making the world safer for everyday Aussies and New Zealanders by making insurance accessible.
Role Overview
As a Digital Workplace Technical Business Analyst, you will help shape the digital tools that power how thousands work daily. You will work closely with business stakeholders to understand challenges, translate ideas into technical requirements, and help scope and deliver solutions using the Microsoft stack, Power Platform and emerging AI capabilities.
What You'll Do
- Lead discovery conversations and translate requirements into actionable documentation.
- Develop effort and cost estimates, business cases, and benefits models.
- Structure delivery work into epics, features and user stories.
- Collaborate with technical teams to validate solution designs.
- Track progress, financials and dependencies to ensure timely, on-budget delivery.
- Identify enhancements in BA practices and explore automation and AI opportunities.
What You'll Bring
- 4+ years’ experience in business analysis, systems analysis or solution evaluation.
- Proficiency in Excel, Jira, Confluence; exposure to Tableau/Power BI.
- Knowledge of SharePoint Online and the Power Platform (or willingness to learn).
- Strong delivery mindset and agile working experience.
- Solid financial awareness and modeling skills.
- High emotional intelligence and collaborative engagement skills.
What We Offer
- Enhanced KiwiSaver with 4% employer contribution and standard life insurance.
- 20 days annual leave plus 5 additional MyLeave days.
- Flexible work arrangements including work-from-home options.
- Up to 50% off personal insurance and annual health & wellbeing payment.
- Access to professional development and career growth opportunities.
Additional Information
This permanent role is based in multiple locations across Aotearoa New Zealand. Full-time, part-time, and job-sharing arrangements will be considered. For recruitment support or adjustments, please contact careers@iag.co.nz.
Key skills/competency
- Business Analysis
- Agile
- Technical Requirements
- Microsoft Stack
- Power Platform
- AI
- Stakeholder Engagement
- Cost Estimation
- Automation
- Financial Tracking
How to Get Hired at IAG
- Customize your resume: Highlight business analysis and technical skills.
- Research IAG: Understand their insurance and digital transformation focus.
- Tailor your cover letter: Emphasize agile and Microsoft stack experience.
- Prepare examples: Showcase financial tracking and stakeholder engagement.
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