Client Services Representative @ Iacofano Group, LLC
placeNorth Charleston, South Carolina, United States
attach_money$41,600 - $42,900
businessOn Site
Posted 5 days ago
Your Application Journey
Interview
Email Hiring Manager
***** @iacofanogroup.com
Recommended after applying
Job Details
Overview
Do you love helping people, staying organized, and keeping things running smoothly behind the scenes? Our Client Services Representative is the heartbeat of our catering operation—making sure every customer feels taken care of and every order is spot-on.
What You’ll Do
- Answer calls, messages, and orders with a friendly, service-first attitude.
- Ensure accuracy in every detail.
- Juggle multiple tasks while keeping customers happy.
- Coordinate with kitchens and delivery teams to ensure on-time delivery.
- Handle high-stress situations with calm professionalism and a smile.
- Foster a fun, team-oriented environment.
Who You Are
- Customer-focused and friendly.
- Detail-driven and highly accurate.
- Logistical thinker who can plan and execute efficiently.
- Multitasking pro comfortable with switching between systems.
- Calm under pressure with a knack for technology.
Why You’ll Love It Here
- Hourly pay with growth opportunities.
- A supportive, energetic team environment.
- A company culture that treats you like family.
- An ever-changing, dynamic workday.
Requirements
- At least 1 year of experience in customer support.
- Strong computer skills and familiarity with multiple systems (Microsoft Teams, GoTo, QuickBooks, Paylocity).
- Food service or catering experience is a plus.
- Exceptional phone and verbal communication skills.
- Ability to catch details before they become issues.
- Proven multitasking, independent work, and time management skills.
- Reliable, punctual, and self-driven.
Key skills/competency
- Customer Support
- Multitasking
- Communication
- Attention to Detail
- Problem Solving
- Organizational Skills
- Technical Proficiency
- Team Coordination
- Time Management
- Food Service Knowledge
How to Get Hired at Iacofano Group, LLC
🎯 Tips for Getting Hired
- Research Iacofano Group, LLC's culture: Study their mission and team dynamics.
- Customize your resume: Highlight customer support and multitasking skills.
- Master required tools: Gain proficiency in QuickBooks and Teams.
- Prepare for interviews: Practice customer service and problem-solving scenarios.
📝 Interview Preparation Advice
Technical Preparation
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Learn QuickBooks basics.
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Familiarize with Microsoft Teams.
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Practice using online order systems.
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Review multi-tasking software tools.
Behavioral Questions
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Describe handling customer pressure situations.
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Explain multitasking during busy periods.
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Share teamwork experiences.
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Discuss problem-solving under stress.
Frequently Asked Questions
What does a Client Services Representative at Iacofano Group, LLC do?
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What skills are essential for a Client Services Representative at Iacofano Group, LLC?
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How important is QuickBooks experience for this role at Iacofano Group, LLC?
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Can experience in food service or catering help in this role at Iacofano Group, LLC?
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How does Iacofano Group, LLC support its Client Services Representatives?
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What kind of personality fits well as a Client Services Representative at Iacofano Group, LLC?
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What systems should applicants be comfortable with at Iacofano Group, LLC?
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What are the main responsibilities of this role at Iacofano Group, LLC?
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How is performance measured for a Client Services Representative at Iacofano Group, LLC?
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What should candidates emphasize when applying to Iacofano Group, LLC?
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