Product Operations Manager - P2P Payment Crypto
@ Hyphen Connect

Hybrid
$120,000
Hybrid
Full Time
Posted 4 days ago

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XXXXXXXX XXXXXXXXXXXXX XXXXXXX***** @hyphenconnect.com
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Job Details

About the Role

Hyphen Connect is hiring a Product Operations Manager - P2P Payment Crypto for one of our ecosystem projects. This role supports a leading digital assets ecosystem globally.

Key Responsibilities

  • Analyze P2P transaction processes to identify inefficiencies and opportunities.
  • Develop and manage risk mitigation strategies adhering to policies and regulations.
  • Monitor key performance metrics to drive operational improvements.
  • Collaborate with product, marketing, and technical teams to launch innovative features.
  • Work with customer service to create effective SOPs and minimize complaints.

Qualifications

  • Bachelor’s degree or equivalent.
  • 5+ years managing P2P, fiat, or payment operations, ideally in crypto or fintech.
  • Experience with crypto exchanges or global e-commerce platforms.
  • Strong analytical skills and data-driven decision-making.
  • Fluency in Mandarin and English.

Key skills/competency

  • P2P Payments
  • Risk Management
  • Data Analysis
  • Process Improvement
  • Crypto Operations
  • Fintech
  • SOP Development
  • Collaboration
  • Digital Assets
  • Regulatory Compliance
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How to Get Hired at Hyphen Connect

🎯 Tips for Getting Hired

  • Customize your resume: Highlight fintech and crypto experience.
  • Research Hyphen Connect: Understand their digital assets ecosystem.
  • Showcase data skills: Emphasize analytical and process improvement experience.
  • Prepare for interviews: Be ready to discuss P2P and risk management cases.

📝 Interview Preparation Advice

Technical Preparation

Review P2P payment systems and risk frameworks.
Practice data analysis with relevant software.
Study regulatory standards for fintech operations.
Review crypto transaction process case studies.

Behavioral Questions

Describe handling operational challenges in payments.
Discuss a successful risk mitigation example.
Explain working in cross-functional teams.
Share experience managing customer service SOPs.

Frequently Asked Questions