Sales & Events Coordinator
Hyatt Regency
Job Overview
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Job Description
About Hyatt Regency Coral Gables
Join our dynamic Sales & Marketing team at Hyatt Regency Coral Gables, where service excellence, thoughtful event execution, and memorable guest experiences are at the heart of everything we do. We are seeking an organized, proactive, and guest-focused Sales & Events Coordinator to support our Sales & Events department and help bring hotel events to life.
Position Summary
The Sales & Events Coordinator provides administrative, sales, and event planning support to the Sales & Events team. This role plays a critical part in the coordination of group bookings, event details, client communication, and interdepartmental collaboration to ensure seamless execution of meetings, social events, and hotel-wide initiatives.
Key Responsibilities
Sales Support
- Respond to sales inquiries, prepare proposals, and assist with contracts.
- Coordinate site visits, client tours, and welcome amenities.
Event Coordination
- Support Event Managers with Banquet Event Orders (BEOs), event diagrams, guarantees, and billing details.
- Communicate event details to Operations, Banquets, Culinary, and Front Office teams.
- Serve as an on-site contact for smaller meetings or events when needed.
- Ensure accuracy and timely distribution of all event documents.
Administrative & Department Support
- Manage calendars, distribute departmental communication, and prepare presentations.
- Assist with group room block setup, pickup reports, and reservation lists.
- Coordinate ordering of supplies, printing, collateral, and promotional materials.
- Maintain and update Hyatt Envision.
Qualifications
- Previous experience in hospitality, catering, conference services, or administrative support (hotel experience preferred).
- Strong organizational skills and attention to detail.
- Excellent communication and customer service abilities.
- Proficiency in Microsoft Office; experience with hotel systems a plus (Delphi/FDC, Opera, CI/TY, etc.).
- Ability to multitask and thrive in a fast-paced environment.
Key Competencies
- Guest-centric mindset
- Professionalism and teamwork
- Problem-solving and adaptability
- Time management and prioritization
- Positive, polished communication style
Key Skills/Competency
- Event Planning
- Sales Support
- Client Communication
- Hotel Operations
- Administrative Support
- Customer Service
- Microsoft Office
- Hospitality Management
- Time Management
- Team Collaboration
How to Get Hired at Hyatt Regency
- Research Hyatt Regency's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume for hospitality: Highlight experience in event coordination, sales support, and customer service, using keywords like "BEOs" and "client relations."
- Showcase your organizational skills: Prepare examples of how you've managed multiple tasks, handled detailed logistics, and maintained accuracy in fast-paced environments.
- Practice guest-centric interview responses: Demonstrate your ability to anticipate guest needs, resolve issues professionally, and contribute to memorable experiences at Hyatt Regency.
- Network within the hospitality industry: Connect with Hyatt Regency employees on LinkedIn and attend industry events to gain insights and potential referrals.
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