Front Desk Agent @ Hyatt Place
placeAtlanta, GA
attach_money $35,000
businessOn Site
scheduleFull Time
Posted 21 days ago
Your Application Journey
Interview
Email Hiring Manager
******* @hyatt.com
Recommended after applying
Job Details
Overview
The Front Desk Agent at Hyatt Place brings a commitment to high quality guest service and teamwork. This role ensures a welcoming, helpful, and exceptional experience while maintaining a clean and comfortable environment.
Key Responsibilities
Manage the Guest Experience at multiple service areas including the Hotel Host Stand, Bakery Café, Guest Kitchen, e-room, TV den, guest check-in/out and meeting room services.
- Deliver exceptional customer service
- Manage multiple service points
- Maintain cleanliness and inviting ambiance
- Process guest check-ins and check-outs efficiently
- Support meeting room services
Qualifications
- Proven customer service experience, preferably in a hotel
- Schedule flexibility for AM/PM shifts, weekends, and holidays
- Strong command of the English language
- Ability to learn quickly and multi-task in a fast-paced environment
- High school diploma or equivalent
- Basic computer skills (Word, Excel)
- Must be at least 18 years old
- Ability to lift a minimum of 20 lbs
Key skills/competency
- Customer Service
- Teamwork
- Communication
- Multitasking
- Hospitality
- Attention to Detail
- Basic IT Skills
- Adaptability
- Problem Solving
- Time Management
How to Get Hired at Hyatt Place
🎯 Tips for Getting Hired
- Customize Resume: Tailor skills to hotel guest services.
- Highlight Experience: Emphasize customer service background.
- Research Hyatt Place: Understand their brand and culture.
- Practice Interview: Prepare clear, concise responses.
📝 Interview Preparation Advice
Technical Preparation
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Review hotel software basics.
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Practice using check-in systems.
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Familiarize with reservation databases.
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Understand basic IT troubleshooting.
Behavioral Questions
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Describe handling difficult guests.
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Explain prioritizing multiple tasks.
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Share teamwork success stories.
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Discuss adapting under pressure.
Frequently Asked Questions
What qualifications are required for the Front Desk Agent at Hyatt Place?
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How is guest service managed by a Front Desk Agent at Hyatt Place?
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What work environment can a candidate expect at Hyatt Place?
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Are there growth opportunities for a Front Desk Agent at Hyatt Place?
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What additional skills complement the Front Desk Agent role at Hyatt Place?
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