STAGE - Coordination administrative et gestion des opérations
Huppée Creative Agency · Canada
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- Hybrid
- Internship
- CA$45,000 / year
- Canada
Job highlights
- Assist founder with operational tasks.
- Manage client database and project tracking.
- Analyze profitability and prepare performance dashboards.
- Document internal processes and provide support.
- Develop skills in CRM, project management, and data analysis.
About the role
About Huppée Creative Agency
Huppée creative agency is a Montreal-based marketing agency that acts as an external marketing director for Quebec SMEs. Our team of specialized collaborators works on various mandates ranging from brand strategy to operations automation, including web development and data analysis. We are small, but we move fast. And we need an organized person so that nothing slips through the cracks.Your Missions
You will be the operational right-hand person to the founder. Your role: ensure that everything we do is well documented, well followed up, and well measured.Your main responsibilities:
- CRM & contacts – Update and maintain the client database in Airtable (active clients, prospects, partners, interaction history)
- Project tracking – Document ongoing mandates in ClickUp: deliverables, deadlines, responsible parties, statuses
- Time tracking – Compile and analyze hours worked by mandate to evaluate profitability per client
- Performance indicators – Prepare simple dashboards to track agency goals (revenue, occupancy rate, profitability)
- Process documentation – Write and update internal procedures (SOPs) for recurring tasks
- General administrative support – Prepare reports, client follow-ups, contribute to improving existing tools
Your Skills
- Student in Administration and Management Techniques or equivalent training
- Proficient with digital tools (you will learn Airtable, ClickUp, Make.com – a plus if you already know them)
- Sense of organization and attention to detail
- Autonomous, curious, capable of managing multiple files simultaneously
- Good written communication in French (English is a plus)
- Comfortable in a fast-paced entrepreneurial environment
What You Will Develop
- Concrete use of a CRM in a real context connected to profitability
- Reading and analyzing profitability data
- Project management with professional tools (ClickUp, Airtable)
- Writing SOPs and documenting processes
- Global vision of how a creative agency operates
- Tips and tricks with AI
Key skills/competency
- Administrative Support
- Operations Management
- CRM Management
- Project Tracking
- Data Analysis
- Process Documentation
- Airtable
- ClickUp
- Organizational Skills
- Attention to Detail
Skills & topics
- Administrative Assistant
- Operations Management
- CRM
- Project Management
- Data Analysis
- Process Documentation
- Airtable
- ClickUp
- Marketing Agency
- Montreal Jobs
How to get hired
- Tailor your resume: Highlight your organizational skills, digital tool proficiency, and administrative experience, aligning with Huppée Creative Agency's needs.
- Showcase your digital fluency: Emphasize your experience or eagerness to learn tools like Airtable and ClickUp.
- Demonstrate your fit: Articulate your comfort in fast-paced environments and your strong written French communication skills.
- Prepare for interviews: Be ready to discuss how you manage multiple tasks and contribute to operational efficiency.
Technical preparation
Familiarize yourself with CRM concepts.,Learn basics of project management tools.,Practice data entry and organization.,Review business process documentation basics.
Behavioral questions
Describe how you stay organized.,How do you handle multiple tasks?,Tell me about a time you learned new software.,How do you ensure accuracy in your work?
Frequently asked questions
- What is the primary focus of the Administrative and Operations Management Assistant role at Huppée Creative Agency?
- The primary focus of this role is to be the operational right-hand person to the founder, ensuring all agency activities are well-documented, tracked, and measured. This includes CRM management, project tracking, time analysis, performance reporting, and process documentation.
- What digital tools are essential for this position at Huppée Creative Agency?
- While you will learn Airtable, ClickUp, and Make.com, proficiency or a strong willingness to learn these tools is key. Experience with other digital tools demonstrating your comfort and adaptability is also valuable.
- What kind of organizational skills are expected for the Administrative and Operations Management Assistant role?
- We are looking for a strong sense of organization and attention to detail. The ability to manage multiple files simultaneously and ensure nothing is missed is crucial for success in this fast-paced agency environment.
- Is this position at Huppée Creative Agency suitable for students?
- Yes, this role is ideal for a student in Administration and Management Techniques or a similar field, offering hands-on experience in a dynamic marketing agency.
- What opportunities for professional development are available at Huppée Creative Agency?
- This role offers significant development opportunities, including practical CRM use connected to profitability, data analysis, professional project management tools, process documentation, and a comprehensive understanding of creative agency operations.
- What is the work environment like at Huppée Creative Agency?
- Huppée Creative Agency is described as small but fast-moving. The environment is entrepreneurial, requiring candidates to be comfortable in a dynamic setting that requires quick adaptation and initiative.