Fractional IT Specialist

@ Humiint

About the Role

At Humiint, our Fractional IT Specialist partners with fast-scaling companies to ensure their tech systems grow seamlessly. You will provide hands-on, reliable, and high-quality IT support for a variety of operational needs.

Key Responsibilities

• Manage day-to-day IT operations and troubleshoot user issues.
• Set up and maintain hardware, software, and network systems.
• Support SaaS tools and workspace environments like Google Workspace, Microsoft 365, Zoom, and Slack.
• Lead onboarding/offboarding processes including device setup and access management.
• Implement security policies such as MFA and endpoint protection.
• Manage vendors, licenses, and IT asset inventories.
• Support helpdesk functions and internal ticket workflows.
• Advise on IT infrastructure upgrades, integrations, or migrations.

Required Qualities

• Experience in IT support, systems administration, or infrastructure management.
• Familiarity with cloud-based tools and remote work setups.
• Strong troubleshooting skills for both Mac and Windows environments.
• Knowledge of identity/access management tools like Okta or JumpCloud.
• Proficiency in setting up secure networks and IT automation workflows.
• Clear communication and a solution-oriented approach.
• Freelance, consulting, or fractional IT support experience is a plus.

Additional Information

This role offers a remote work setup, flexible scheduling, and the opportunity to work across diverse industries. Set your own pricing while enjoying a supportive environment that scales with your expertise.

Key Skills/Competency

• IT Support
• Systems Administration
• Troubleshooting
• Cybersecurity
• Cloud Tools
• Remote Work
• Network Systems
• Onboarding
• Security Protocols
• Vendor Management