Senior Learning Design Professional

About the Role

The Senior Learning Design Professional at Humana partners with IT leaders and associates to identify and address performance and knowledge gaps through strategic learning solutions. This role primarily designs, delivers, and scales impactful learning experiences for IT Leadership Development programs and AI learning. You will be instrumental in building leadership capabilities across the IT organization, leveraging performance consulting, adult learning theory, and instructional design best practices. The Senior Learning Design Professional develops content and collaborates with subject matter experts (SMEs) and stakeholders at all levels of the organization to drive continuous improvement and measurable outcomes.

You will lead the end-to-end design and delivery of engaging virtual, in-person, and hybrid leadership development programs, grounded in adult learning principles, that support skill-building across various leadership levels, including skills in AI. This involves integrating generative AI tools into learning design to accelerate development and scale content creation. The role also oversees logistics associated with leadership learning programs, including scheduling, technology setup, communications, materials, participant tracking, and post-program follow-up. You will partner with business and HR leaders to assess needs, define development priorities, and align learning solutions to performance outcomes. You will independently manage multiple initiatives with full accountability for timelines, resources, stakeholder engagement, quality delivery, and reporting. Furthermore, you will develop measurement strategies, analyze feedback and business impact, and iterate programs to maximize effectiveness and engagement. Collaboration with senior leaders, learning designers, Enterprise Learning, and HR is key to ensuring development efforts align with organizational goals and culture.

Required Qualifications

• Bachelor’s degree in organizational development, Learning & Development, Education, or a related field or relevant work experience.
• 5+ years of experience designing and developing leadership training, including e-learning modules and instructor-led sessions in a corporate setting.
• 3+ years of facilitating dynamic training experiences across various modalities (in-person, virtual, hybrid) in a corporate environment.
• Demonstrated experience facilitating leadership programs with executive presence.
• Demonstrated experience designing and delivering learning solutions to support development of skills in AI.
• Proficient in leveraging generative AI-enabled tools to accelerate the learning design and development process.
• Highly organized with exceptional attention to detail, logistics coordination, and follow-through.
• Demonstrated experience of adult learning theory, instructional design models (e.g., ADDIE, SAM), and performance improvement approaches.
• Experience using learning systems and platforms (e.g., Articulate, Cornerstone on Demand, Vyond, Lucid, Microsoft 365, and virtual collaboration tools).
• Proficient in creating and editing multimedia learning assets using industry-standard tools, including Adobe Creative Suite (After Effects, Animate, Audition, Express, Illustrator, Photoshop) and eLearning development platforms such as Articulate 360 and Adobe Captivate.
• Strong analytical mindset with the ability to measure and communicate learning impact.
• Exceptional interpersonal, communication, and stakeholder engagement skills.
• While not a supervisory role, candidates should have 3+ years of experience guiding leaders and effectively engaging executive stakeholders.

Preferred Qualifications

• Master’s degree in Instructional Design, Education, Learning Technologies, or a related field.
• Certifications in learning, coaching, or leadership assessments (e.g., Drexler-Sibbett Team Performance Model, DiSC, CliftonStrengths, CEC, ICF-ACC or higher, CPTD/APTD).
• Experience managing courses in Cornerstone on Demand or a similar LMS.
• Experience in IT, health care, or insurance environments.

Additional Information

As part of our hiring process, Humana uses an interviewing technology called HireVue. To ensure home or hybrid home/office employees’ ability to work effectively, the self-provided internet service of home or hybrid home/office employees must meet specific criteria: at minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Satellite, cellular, and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet business requirements. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Compensation and Benefits

Scheduled weekly hours are 40. The compensation range below reflects a good faith estimate of starting base pay for full time employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. The salary range is $71,100 - $97,800 per year. This job is eligible for a bonus incentive plan, based upon company and/or individual performance. Humana, Inc. offers competitive benefits that support whole-person well-being, including medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Humana

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Key skills/competency

• Learning Design
• Instructional Design
• Leadership Development
• Adult Learning Theory
• Generative AI
• Performance Consulting
• E-learning
• Project Management
• Stakeholder Engagement
• Multimedia Development