Case Manager @ Humana
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Job Details
About the Role
Join Humana as a Case Manager and make a real difference within the Inclusa/Humana team, serving members in the Wisconsin Family Care (FC) program. In this dynamic role, you will deliver exceptional care and empower members to thrive through comprehensive social service care management for frail elders and adults with intellectual, developmental, or physical disabilities.
Key Responsibilities
- Assess members to identify strengths and health/safety needs.
- Develop and update comprehensive Member Care Plans.
- Coordinate services and collaborate with Field Care Nurses.
- Conduct in-person visits and maintain monthly phone contact.
- Arrange and monitor community support services.
- Document activities, case notes, and service updates accurately.
- Travel to member residences and service locations.
Required Qualifications
A four-year bachelor’s degree in human services or a related field with relevant experience, or an alternative degree with additional experience. Intermediate computer skills including Microsoft Office are required.
Preferred Qualifications
- Previous experience in case management.
- Experience with electronic case note documentation.
- Knowledge of community health and social service resources.
Additional Information
This field position requires travel (up to 40%) within the Chippewa/Eau Claire area in WI. The role supports a remote work arrangement with occasional travel for training or meetings. It includes adherence to safety standards, TB screening, and participation in the HireVue interview process.
Work Hours and Compensation
Scheduled weekly hours are 40 with a typical workday from Monday – Friday, 8:00 am to 4:30 pm CST. The pay range is between $53,700 and $72,600 per year.
Benefits
Humana offers competitive benefits, including medical, dental, vision, 401(k), paid time off, and more to support whole-person well-being.
Key skills/competency
- Case Management
- Social Services
- Care Planning
- Documentation
- Community Resources
- Risk Evaluation
- Client Assessment
- Communication
- Field Work
- Microsoft Office
How to Get Hired at Humana
🎯 Tips for Getting Hired
- Tailor your resume: Highlight case management and social services experience.
- Understand Humana culture: Research company values and recent news.
- Show care expertise: Emphasize documentation and client assessment skills.
- Prepare for HireVue: Practice succinct, clear interview responses.