AD, Vendor Mgmt & Performance
Humana · United States
- Hybrid
- Full-time
- $173,000 / year
- United States
Job highlights
- Lead vendor relationships end-to-end.
- Drive vendor performance and compliance.
- Manage vendor contracts and deliver value.
- Lead a team of vendor professionals.
- Ensure Medicaid regulatory adherence.
About the role
Associate Director, Vendor Performance and Value Management
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The Associate Director, Vendor Performance and Value Management leads the end-to-end relationship management of assigned third-party entities, driving performance, compliance, and value realization. Establishes scalable governance, performance frameworks, and cross-functional alignment to ensure vendors deliver against contractual, regulatory, and strategic objectives.
Reporting to the Associate Vice President, Vendor Performance and Value Management, the Associate Director leads the end-to-end oversight of assigned third-party relationships across the full lifecycle, from initial intake and business case development through onboarding, steady-state performance management, and value realization.
This role is responsible for establishing scalable governance structures and operating models that bring standardization, transparency, and consistency to how the Medicaid business segment engages and manages third-party relationships. The Associate Director ensures vendors deliver against contractual, regulatory, and strategic objectives while driving accountability and measurable business value.
Key Responsibilities
- Leads a team of vendor management professionals while owning standardized performance frameworks (KPIs, SLAs, scorecards) and drives data driven oversight
- Serves as the senior relationship owner and escalation point, establishing governance forums and influencing cross-functional stakeholders to align vendor strategy with business objectives
- Oversees vendor compliance with Medicaid regulations in partnership with compliance teams
- Leads analytics and reporting to generate actionable insights on vendor performance, compliance, and spend, delivering executive-level recommendations
- Owns financial governance across vendor engagements, ensuring accurate invoicing, spend alignment with forecasts and outcomes, and identification of cost-saving opportunities
- Drives vendor strategy through segmentation, continuous improvement, and transformation initiatives that enhance governance, operational efficiency, and long-term enterprise value.
Required Qualifications
- Use your skills to make an impact
- Bachelor's Degree
- 6 or more years vendor or supplier management
- 2 or more years of direct management experience
- Leadership experience managing the execution of contracts with adherence to KPI’s/metric’s
- Proficient in Microsoft Office applications including Word, Excel and PowerPoint
- Progressive operational experience
Preferred Qualifications
- Master's Degree
- Prior experience in a healthcare or insurance setting
- Knowledge of Medicaid
Additional Information
- Location: Remote, Nationwide
- Interview Format: As part of our hiring process for this opportunity, we will use an interviewing technology called HireVue to enhance our hiring. HireVue allows us to quickly connect and gain valuable information from you about your relevant experience at a time that is best for your schedule.
- Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
- Scheduled Weekly Hours: 40
- Pay Range: $126,300 - $173,700 per year
- This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description Of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Key skills/competency
- Vendor Management
- Performance Management
- Contract Management
- Relationship Management
- Compliance
- Medicaid Regulations
- Data Analysis
- Financial Governance
- Team Leadership
- Healthcare Industry
Skills & topics
- Associate Director
- Vendor Management
- Performance Management
- Value Management
- Supplier Management
- Contract Management
- Relationship Management
- Governance
- Compliance
- Leadership
- Medicaid
- Healthcare
- Insurance
- KPIs
- SLAs
- Microsoft Office
- Excel
- PowerPoint
- Remote
- Nationwide
How to get hired
- Tailor your resume: Highlight your 6+ years in vendor management and 2+ years of direct management experience, emphasizing contract execution and KPIs.
- Showcase healthcare experience: If you have a Master's degree or experience in healthcare/insurance, prominently feature it to align with preferred qualifications.
- Prepare for HireVue: Be ready to record your responses for this video interview technology, showcasing your relevant experience and communication skills.
- Understand Humana's mission: Research Humana's commitment to healthcare services and whole-person well-being to articulate how your skills align with their values.
- Demonstrate leadership: Emphasize your progressive operational experience and ability to lead teams and influence stakeholders in your application and interview.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the application deadline for the Associate Director, Vendor Management and Performance role at Humana?
- The application deadline for the Associate Director, Vendor Management and Performance position at Humana is June 14, 2026. It's advisable to apply well before this date to ensure your application is considered.
- What are the key responsibilities of an Associate Director, Vendor Management and Performance at Humana?
- The Associate Director, Vendor Management and Performance at Humana leads end-to-end vendor relationship management, drives performance and compliance, establishes governance, manages contracts, and oversees vendor adherence to Medicaid regulations. This role also involves leading a team and financial governance of vendor engagements.
- What qualifications are required for the Associate Director, Vendor Management and Performance job at Humana?
- Required qualifications include a Bachelor's Degree, 6+ years of vendor/supplier management experience, 2+ years of direct management experience, leadership in contract execution with KPIs, proficiency in Microsoft Office, and progressive operational experience.
- What are the preferred qualifications for this role at Humana?
- Preferred qualifications include a Master's Degree, prior experience in a healthcare or insurance setting, and knowledge of Medicaid.
- How does Humana use HireVue for the Associate Director, Vendor Management and Performance role?
- Humana utilizes HireVue, an interviewing technology, to gather information about your relevant experience efficiently. This allows candidates to connect and share their qualifications at a time convenient for them as part of the hiring process.
- Is the Associate Director, Vendor Management and Performance position at Humana remote?
- Yes, the Associate Director, Vendor Management and Performance position at Humana is a remote role, available nationwide. However, occasional travel to Humana's offices for training or meetings may be required.
- What is the salary range for the Associate Director, Vendor Management and Performance at Humana?
- The annual salary range for the Associate Director, Vendor Management and Performance role at Humana is $126,300 to $173,700. The exact salary will depend on factors such as location, skills, experience, and education.