Senior Slate Consultant

About Human Capital Education

Human Capital Education (HCE) enables colleges and universities to grow with purpose by providing the systems, expertise, data, and strategy needed to attract, enroll, and support students more effectively and efficiently. HCE works across undergraduate, graduate, online, and adult programs, helping institutions translate strategy into actionable insights that deliver sustainable results.

In January 2026, Human Capital Education acquired Kennedy & Company Education Strategies, bringing together complementary organizations with a shared commitment to helping institutions navigate change, strengthen performance, and achieve long-term sustainability. Now, HCE serves more than 300 colleges and universities nationwide, offering integrated strategic enablement services that span research, enrollment management, financial analysis, institutional strategy, and technology implementation.

Position Summary

We are seeking a well-rounded Senior Slate Consultant to join our growing team. The Senior Slate Consultant role leads engagements across a portfolio of client accounts, with a focus on Slate implementations, ongoing Slate support/capacity extension, custom Slate development, and special projects. You will use your dynamic product knowledge and Slate experience to guide clients in best practice configurations, troubleshoot issues, and strategize successful approaches to solving complex business process problems. Our work with clients is highly collaborative, and we prioritize teaching users how to do the work in Slate, rather than always doing it on their behalf. The goal is for clients to feel empowered and well-prepared for the future after our work together.

This is a role for someone who likes to make things work better. The ideal candidate is a proactive, analytical thinker with project management and significant Slate experience, who is excited about building processes and systems for improving our clients' experience with Slate. You have a strong orientation towards execution and excel at managing details, seeing how all the pieces fit together and making things run smoothly.

Primary Responsibilities

• Establish a trusted relationship with clients and work to ensure their overall satisfaction and success with Slate
• Create and manage strategic success plans and project timelines for clients
• Work to understand client processes and motivations, and maintain a high degree of functional expertise in Slate as a means of helping clients be successful

Lead client engagements in the following areas of focus:

Slate Implementations

• Lead Slate implementations for clients in your areas of expertise, and assist colleagues with implementations for a range of clients to gain diverse experience
• Utilize project management skills to ensure the implementation is progressing effectively and on schedule

Audit/Diagnostics

• Diagnose and inventory clients' current use, configuration, and design of Slate
• Recommend areas for remediation, enhancement, and exploration

System and Process Optimization & Support

• Troubleshoot client issues in your areas of expertise
• Improve and streamline existing client processes, and train on their use

Reporting and Analytics

• Build intermediate to advanced reports in Slate in a variety of areas, including funnel data, communications statistics, territory reports, organization/dataset reports, ping data, and more

Training

• Lead client training sessions in a variety of formats: small group online (via Zoom), large webinar, and in-person (including on campus, pre-Summit, etc)
• Prepare custom training materials for clients based on their specific Slate business processes

Custom Slate Development & Special Projects

• Lead projects with high degree of business process and/or technical complexity
• Participate in building complex Slate solutions, including advanced custom portals, bespoke reporting and data integrations, and more
• Develop custom solutions using industry best-practices with modern front-end frameworks in HTML, CSS and Javascript and utilizing best practice data retrieval with both Configuration Joins (CJs) and custom SQL

Required Qualifications

• Highly organized with an aptitude for working in a constantly changing environment and adapting changing priorities. This means being able to take on multiple projects, prioritize effectively, manage your time to meet deadlines, and eagerly tackle work that ranges from in-depth projects to ad-hoc help and support.
• Demonstrated project management experience. You are able to move projects forward even when time is limited and opinions differ.
• Accountable with strong attention to detail. Able to balance working independently with the good judgement to decide when to update stakeholders or escalate a problem.
• Experience with and/or belief in the importance of customer service as a foundational aspect of business success. You enjoy going the extra mile to make things right and people happy.
• Posses a client-centric attitude to listen with empathy and the ability to explain both technical and non-technical concepts and issues
• Well-rounded Slate knowledge and abilities, including mastery in most Slate tools
• Technical Slate skills necessary to conduct root cause analysis, including relational database understanding, and a problem-solving mindset
• Experience with, or desire to learn, HTML, CSS, Javascript, and front-end frameworks
• Experience with, or desire to learn, SQL, XQuery, and database query languages
• Bachelor's Degree, plus 8+ years of professional work experience or 10-12 years + of professional work experience in higher education/CRM systems
• 5+ years of advanced Slate use or Slate administrator experience

HCE is an equal opportunity employer.

Key skills/competency

• Slate CRM
• Project Management
• Client Relationship Management
• HTML
• CSS
• JavaScript
• SQL
• Data Integration
• Process Optimization
• Higher Education Consulting
• Technical Troubleshooting