Senior Writer

Senior Writer at Huge

Location

This position is remote within Canada.

Role Overview

As a Senior Writer at Huge focusing on product, you integrate UX design, product strategy, and marketing. Your role extends beyond just writing copy; you actively design the verbal interface of the products we create.

We are seeking an experienced Senior Writer capable of translating complex digital product features into clear, human-centric messaging across various touchpoints. This includes feature launches, email lifecycles, in-product guidance, and comprehensive process documentation. You will serve as the brand voice, ensuring digital products communicate a clear, consistent, intuitive, and engaging narrative.

In this role, you will be instrumental in defining and executing verbal design systems that enhance digital products and services, upholding the highest standards of craft and excellence in every interaction.

Key Responsibilities

Partnership

• Serve as a verbal lead within cross-functional teams, translating business requirements into effective messaging strategies.
• Create and maintain process documentation and internal messaging guidelines to scale product communications efficiently for teams and clients.
• Collaborate closely with Designers and Strategy to ensure copy is accessible, culturally relevant, and optimized for the user journey.

Quality & Impact

• Maintain exceptional standards of clarity and precision, reviewing all deliverables to meet brand guidelines and experience benchmarks.
• Utilize data and user feedback to refine messaging, aiming to improve open rates, click-throughs, and feature adoption.
• Regularly review and provide feedback on deliverables to ensure client satisfaction.

Creative Direction And Innovation

• Develop voice, tone, and messaging that aligns with brand guidelines and creative objectives.
• Drive innovation in storytelling, staying current with industry trends and best practices.

What We Look For

• 6+ years of experience in a creatively driven design or technology agency or start-up.
• A strong portfolio showcasing work for the user journey, including feature launch campaigns, email flows, and product copy.
• Excellent communication and presentation skills, with the ability to convey creative concepts to clients and internal stakeholders effectively.
• A genuine interest in fostering connections between different disciplines and crafts, collaborating with program delivery, client service, and strategy.
• Strong experience with Figma is highly valued.

Key Skills/Competency

• Content Strategy
• UX Writing
• Product Messaging
• Brand Voice
• Verbal Design Systems
• Cross-functional Collaboration
• Data-driven Optimization
• Storytelling
• Figma
• Client Communication