Customer Supply Chain Manager @ Huel
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About Huel
Huel’s US Retail business has exploded over the past year, securing national listings in major retailers and forming exciting new partnerships. Join as a Customer Supply Chain Manager and own the end-to-end retail supply process in one of Huel’s fastest-growing markets.
Role Overview
As the Customer Supply Chain Manager, you will manage the full US retail supply process ensuring seamless execution from order to delivery. You will oversee logistics performance, promotions, Amazon shipments, and new customer launches while partnering with 3PLs and internal teams. Your role is essential in tracking, analyzing and continuously improving key KPIs including service levels and OTIF performance.
Key Responsibilities
- Own the full supply process for US retail channels
- Oversee logistics, promotions, and Amazon shipments
- Collaborate with external partners and internal teams
- Track, analyze and improve key performance metrics (OTIF, service levels)
- Lead, coach and develop the US Customer Supply Team
- Build trusted relationships with retailers and logistics partners
What We’re Looking For
The ideal candidate has 3-5 years of US retail supply experience, ideally in the food or beverage sector, with extensive supply chain knowledge serving US grocery retailers and Amazon. You should have experience managing external partners, possess strong organizational and communication skills, and demonstrate leadership in building and developing high-performing teams.
Perks & Benefits
- Competitive salary ranging from $120,000 to $130,000 per annum
- Hybrid working environment (office on Mondays, Tuesdays, Thursdays)
- 30 paid vacation days plus federal holidays
- Free Huel products, 401K plan, commuter benefits
- Flexible remote work options and diverse wellbeing initiatives
- Nationwide employee perks like gym membership contribution, private medical insurance and more
Key skills/competency
Supply chain, logistics, retail, KPI, OTIF, leadership, collaboration, continuous improvement, customer focus, negotiation
How to Get Hired at Huel
🎯 Tips for Getting Hired
- Tailor your resume: Highlight relevant supply chain and leadership skills.
- Emphasize US retail experience: Showcase food/beverage supply chain expertise.
- Prepare examples: Demonstrate successful KPI improvements.
- Research Huel: Understand their culture and growth trajectory.