Investment Administration Officer

@ HUB24 Limited

About HUB24

HUB24 leads the wealth industry as the best provider of integrated platform, technology and data solutions. HUB24 is innovative, ambitious, and fast-moving, empowering employees to bring creativity and impact to business and customer success. HUB24 Limited is listed on the Australian Securities Exchange (ASX: HUB).

The HUB24 Story

We think creatively and are not constrained by tradition. Our team of experts is bold, commercial, and focused on advocating for clients while leading change for better financial futures.

Benefits And Life At HUB24

Learn more about our employee benefits HERE.

Job Summary

The Investment Administration Officer plays a key role within HUB24’s Investment Operations team. This role focuses on accurate and timely processing of cash transactions and investment activities, supporting high-quality service to both internal and external stakeholders.

Responsibilities

• Cash Reconciliation & Settlements: Reconcile and settle cash received into custody accounts.
• Suspense Allocations: Follow up on unallocated EFT and Superstream deposits.
• Return of Funds: Process returns of unallocated cash to remitters.
• Member Contribution File: Collate and send contribution data to Super Admin.
• Bulk Transaction Processing: Handle daily deposits and withdrawals.
• Retail Insurance: Import retail cover and debit premiums monthly.
• Term Deposit Processing: Place bulk investment orders.
• Additional Support: Assist with corporate actions, asset reconciliation, model portfolio administration, and fund manager service reviews.

Requirements

• 2–3 years in financial services, with cash operations experience highly desirable.
• Familiarity with Australian securities, managed funds, and settlement processes.
• Strong attention to detail and problem-solving abilities.
• Excellent written and verbal communication skills.
• Ability to build trusted relationships and negotiate effectively.
• Client-focused with a commercial mindset.
• Agile, adaptable, and calm under pressure.

Application Process

Applications close on Monday, 29 September 2025. Upon application submission, you will receive an acknowledgement email. If your application is unsuccessful, you will be notified. Successful applicants will be contacted for further interviews, which may be virtual or face-to-face. A police check will be conducted on all successful candidates. HUB24 is committed to accommodating candidates with accessibility requirements. Please email recruitment@hub24.com.au if accommodations are needed.

Diversity & Inclusion

HUB24 is an equal opportunity employer that values inclusive environments. We welcome applicants from all backgrounds and are proud to be endorsed by WORK180 and recognized as a Best Places to Work employer.

Key Skills/Competency

Cash Reconciliation, Settlements, EFT, Superstream, Investment Operations, Corporate Actions, Asset Reconciliation, Bulk Processing, Financial Services, Client Relations