Assistant Director Fraud Product Manager

Assistant Director, Fraud Product Manager

Some Careers Shine Brighter Than Others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Assistant Director, Fraud Product Manager.

In This Role, You Will

• Perform a project management role supporting the delivery of Credit / Collections / Fraud Change Programs.
• Ensure the delivery of information to support strategic and tactical information needs, overseeing data integration and development of data stores.
• Prioritize and assign large-scale business initiatives, performing high-level reviews to ensure conformance to business requirements.
• Deliver high-quality analytical solutions for existing clients and partner with stakeholders in formulating key analytical strategies.
• Ensure positive scores in Business Partner Surveys and translate analytical solutions for re-deployment across regions.
• Routinely use management information to monitor and enhance business, projects, and system access, and enforce compliance & business policies.
• Continuously review key risks and proactively institute controls.
• Inspire trust and credibility through personal integrity and ethical behavior.
• Equip the team with relevant training, develop them, reward, recognize and retain high performers, and positively confront underperformance.
• Translate Business Strategic Imperatives into actionable analytical solutions.
• Understand industry practices and recommend HSBC strategies and plans.
• Proactively support change initiatives and innovative analytical thinking for improved business performance.

To Be Successful You Will

• Apply a good knowledge of project management to support effective program governance.
• Experience in Project managing and delivering IT change initiatives.
• Ability to create a complete execution roadmap and delivery activity-based plan, tracking milestones through regular scrums.
• Employ strong understanding of analytical tools and techniques to prepare and analyze reports, identifying and sharing areas of risk.
• Evaluate and report on project performance, status, and risks, supporting critical governance processes.
• Possess good interpersonal and communication skills, with the ability to communicate effectively at all levels.
• Understand technical environment capabilities and limitations to lead technical architecture analysis, design, and implementation.
• Ensure technical requirements align with customer goals and strategy, with right solution delivery in alignment with technology teams.
• Required: Fraud domain knowledge on various typologies, fraud mitigants, and fraud technologies.
• Desired: Fraud systems experience (onboarding or transaction monitoring).
• Drive testing and validations against various test case scenarios (Unit test, System integration test, Performance test, etc.).
• Demonstrate cohesive support to IT functions in build and release processes.

Additional Responsibilities as Expertise Grows

• Drive collaborations and synergies to integrate analytics solutions across multiple supporting teams.
• Surmise business priorities and enable effective delivery of projects and analysis.
• Prioritize best practice adoption and implement efficiency and process improvements.
• Mentor new joiners and support their day-to-day deliveries.
• Implement group improvement initiatives from an end-to-end perspective.

You’ll achieve more at HSBC

Hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc. We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued By HSBC Electronic Data Processing (India) Private LTD

Key skills/competency

• Fraud Product Management
• Project Management
• IT Change Initiatives
• Analytical Solutions
• Business Strategy
• Risk Management
• Stakeholder Management
• Data Analysis
• Fraud Typologies
• Fraud Technologies