Agile Delivery Manager

About HSBC

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, ultimately helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Agile Delivery Manager.

In This Role, You Will

• Lead Agile ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives to ensure team alignment and progress.
• Drive automation initiatives by developing automated testing frameworks, CI/CD pipelines, infrastructure as code, and deployment processes.
• Coach and mentor team members on Agile principles, Scrum practices, and continuous improvement techniques.
• Provide leadership, guidance, and direction to a team of developers, engineers, and other technical professionals, setting clear objectives and performance goals.
• Serve as the primary point of contact for managing and coordinating responses to incidents and service disruptions, orchestrating cross-functional teams to restore services and minimize impact to customers.
• Remove impediments and obstacles that hinder the team's progress, escalating issues as necessary to ensure resolution.
• Foster a positive and inclusive team culture, promoting collaboration, innovation, and continuous learning.
• Collaborate with Product Owners and stakeholders to prioritize backlog items and refine requirements for upcoming sprints.

To be successful in this role, you should meet the following requirements:

• Graduation in technology (B.E, B.Tech & Above) with 6+ years of IT experience.
• Proven experience in Delivery management, Agile Team Leader, in a fast-paced, technology-driven environment.
• Strong understanding of Agile methodologies, Scrum framework, and DevOps practices.
• Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate cross-functional teams.
• Experience managing and resolving complex technical incidents under pressure.
• Strong problem-solving skills and attention to detail, with a focus on delivering high-quality, automated solutions.
• Excellent communication and collaboration skills, with the ability to work effectively in a team environment.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Key skills/competency

• Agile Methodologies
• Scrum Framework
• DevOps Practices
• Leadership
• Automation
• CI/CD Pipelines
• Incident Management
• Stakeholder Management
• Problem Solving
• Team Coaching