Business Analyst

Role Overview: Business Analyst

Join Howard Lock Consulting Ltd as a Business Analyst, a full-time, permanent role with a competitive salary. This position is primarily remote, requiring occasional travel to our Manchester or Norwich offices.

As a Delivery Business Analyst, your main objective will be to evaluate the impact of system changes on business processes. You will leverage your strong analytical skills and meticulous attention to detail to identify implications, define system requirements, and deliver solutions aligned with program goals. You will collaborate closely with stakeholders, using your deep domain knowledge to facilitate informed decision-making and contribute significantly to successful business outcomes.

Your ability to clearly communicate complex technical concepts to both technical and non-technical audiences will be crucial for bridging gaps and ensuring alignment throughout the entire change lifecycle. Our client values an inclusive workplace that celebrates diversity and empowers colleagues.

Key Responsibilities

• Requirements Gathering & Analysis: Elicit, document, and validate requirements from diverse stakeholders for integrated proprietary solutions. Translate user requirements into clear user stories, process flows, and functional specifications.
• Process Improvement & Problem Solving: Analyse existing processes, identify inefficiencies, and propose improvements. Support decision-making with data-driven insights.
• Solution Design Support: Act as a bridge between business stakeholders and technical teams. Ensure proposed solutions are practical, meet business needs, and align with strategic goals.
• Change & Delivery Support: Assist with testing, acceptance, and implementation of new systems/processes. Support change management activities to drive adoption.

Role Requirements

• Analytical Skills: Strong ability to interpret data, identify patterns, and draw actionable insights.
• Documentation Skills: Proficient in creating Business Requirement documents, user stories, use cases, and process maps (e.g., BPMN, swimlanes).
• Stakeholder Engagement: Confident in working with stakeholders at multiple levels, balancing priorities and managing conflicts. Strong requirements elicitation capability, using structured questioning to uncover underlying business needs and validate the "why". Experience in stakeholder workshops, requirement sign-off, and supporting UAT.
• Technical Awareness: Understanding of common system architectures, data structures, and integration concepts (not hands-on coding, but effective liaison with IT teams). Exposure to end-to-end project lifecycle.
• Tools & Methods: Proficient with Azure, MS Visio, Excel/Power BI (or similar). Familiar with Agile and Waterfall delivery methods.

Experience Profile

• 3+ years experience as a Business Analyst (or equivalent analytical role).
• Demonstrated track record of delivering business and systems analysis in mid-scale projects.

Benefits

• Health cash plan with cashback on day-to-day health treatments.
• Access to a wide range of discounts.
• 37.5 hour work week.
• 25 days holiday plus UK public holidays.
• Group Life assurance and death in service cover.
• Financial, physical & mental wellbeing assistance.
• Holiday purchase scheme.
• Flexible working policy.

Key skills/competency

• Business Analysis
• Requirements Gathering
• Process Improvement
• Stakeholder Management
• Agile Methodology
• Data Analysis
• System Change Management
• Documentation
• Solution Design
• UAT Support