QA Engineer II

About Housecall Pro

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.

What's in it for You?

• Remote environment: Totally built to make you feel that we are all together in one space without leaving your home office!
• Self Managed PTO: Beach? Mountains? Camping? Discovering new experiences? You are free to take time out as you need!
• Flexible work hours: We believe that you can reach your professional and personal goals working with us and encourage you to have a work life balance!
• A culture built on innovation that values big ideas: We are always open to new ideas that will improve the life of our Pros!
• MacBook (or PC if you prefer!) + Setup Fee ($500): What is remote work without the right tools? Here at HCP, you can choose your computer and set up your home office!

The Role: QA Engineer II

As a QA Engineer II at Housecall Pro, you will develop and execute exploratory and automated tests to ensure product quality. As a key member of our Quality Assurance team, you will support and create API, Web, and mobile automation frameworks and tests. You will design, build, test, and deploy effective test automation solutions for web and mobile applications. This role is for a motivated, enthusiastic, and focused individual with a real passion for quality assurance engineering and strong knowledge of product quality standards, automations, and processes.

Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

Key Responsibilities

• Design, develop, and execute automated test scripts using tools.
• Create and maintain comprehensive test plans, including functional, regression, performance, and integration testing.
• Collaborate with cross-functional teams to ensure test coverage aligns with product requirements and feature development.
• Identify, document, and track bugs through issue-tracking systems (i.e. Jira) and ensure timely resolution.
• Conduct manual testing where necessary to ensure product functionality and user experience meet standards.
• Implement and improve continuous integration/continuous deployment (CI/CD) testing pipelines.
• Analyze test results, perform root cause analysis of failures, and suggest improvements.
• Maintain and update automated testing frameworks to increase coverage and efficiency.
• Conduct API testing and work closely with developers to verify back-end functionality.
• Provide feedback on design and usability to ensure an optimal user experience.

Qualifications

• 4+ years of experience in quality assurance or software testing with a focus on test automation.
• Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent work experience.
• Proficiency in automated testing tools (i.e. Selenium, Cypress) and scripting languages (i.e. Python, JavaScript).
• Strong understanding of QA methodologies, test planning, and defect tracking.
• Experience with CI/CD tools and frameworks (i.e. Jenkins, GitLab).
• Experience with AI-driven testing tools and LLMs to automate test case generation, optimize regression suites, and accelerate defect analysis.

What will help you succeed?

• Strong analytical & problem solving, documentation, and communication skills.
• Excellent problem-solving skills and attention to detail in identifying issues and providing solutions.
• Strong communication and teamwork abilities to collaborate effectively across multiple teams.
• A proactive mindset towards learning new tools, technologies, and testing techniques.
• Ability to work in a fast-paced, agile development environment with a focus on continuous improvement and efficiency.

About Housecall Pro

Housecall Pro is a fintech company founded in 2013. We built a SaaS platform that helps Home Service Professionals operate their businesses. We created the application for plumbers, electricians, and other Pros in the home improvement/trades industries.

Our core product helps our clients with scheduling, dispatching, job management, invoicing, payment processing, marketing, and more. They used to struggle with the ton of paperwork after their hours. Now they can save time, and manage their business in one app.

We support more than 27,000 businesses and have over 1,300 ambitious, mission-driven employees in San Diego, Denver, and all over the world.

Key skills/competency

• Test Automation
• API Testing
• Web Testing
• Mobile Testing
• CI/CD
• Selenium
• Cypress
• Python
• JavaScript
• Jira