Data Operations Specialist Data Migration

@ Housecall Pro

About Housecall Pro

At Housecall Pro, we build solutions that transform the lives of home service professionals, helping them streamline operations and scale their businesses while enjoying more time with family.

Role Overview

As a Data Operations Specialist Data Migration at Housecall Pro, you will be a meticulous data steward responsible for ensuring the accuracy and completeness of our data. You will work autonomously to identify and resolve data anomalies and partner with cross-functional teams to improve our processes.

What You Will Do Each Day

• Analyze data sources and quality; develop migration action plans.
• Resolve data migration issues and provide technical support.
• Communicate trends and opportunities to product and engineering teams.
• Create and maintain both internal and external process documentation.
• Innovate processes to improve the Pro experience.

Qualifications

• Bachelor's degree preferred.
• 2-4 years of experience in customer success, implementation, engineering, or data implementation.
• Intermediate Microsoft Office Suite skills, especially Excel or Google Sheets.
• SQL experience is a plus.
• Conversational AI platforms exposure (ChatGPT, GPT-based tools, NLP models) is a plus.
• Strong communication, critical thinking, problem solving, and adaptability skills.

About the Company

Founded in 2013, Housecall Pro is dedicated to helping over 40,000 home service businesses streamline their operations. Our supportive culture values team growth, collaboration, and genuine care for our Pros, with comprehensive benefits including health care, 401(K), flexible time off, and more.

Key Skills/Competency

• Data Analysis
• Data Migration
• Technical Support
• Documentation
• SQL
• Excel
• Process Improvement
• Communication
• Problem Solving
• Customer Success