Staff Product Manager - AI - 100% Remote - EMEA
Hostaway · Rome, Latium, Italy
- Hybrid
- Full-time
- $150,000 / year
- Rome, Latium, Italy
Job highlights
- Define AI product strategy and roadmap.
- Conduct customer research for AI solutions.
- Partner with cross-functional teams.
- Evaluate AI quality and performance.
- Assess build vs. buy for AI tools.
About the role
About The Role
Hostaway AI creates value by streamlining routine work, improving decision-making, and simplifying complex tasks across the property management lifecycle. As Staff Product Manager, AI, you will define and drive Hostaway’s company-wide AI product strategy, identifying where AI can create meaningful customer and business value across our platform. This role is for an AI-native product leader who combines strong product judgment, customer empathy, and analytical rigor. You do not need to build AI models yourself, but you must understand how LLM-based products work in practice, how to evaluate them with discipline, and how to translate a rapidly evolving AI landscape into clear roadmap decisions and reliable product experiences.What You Will Do
- Define and own Hostaway’s AI product strategy and roadmap across the company.
- Plan and execute thorough customer research and analysis to deeply understand the needs and pain of property managers translating those insights along with legal requirements into product specifications and user stories.
- Identify the highest-impact AI opportunities across customer workflows, product areas, and internal operations.
- Partner with engineering, design, data, and GTM teams to deliver AI-powered experiences that solve real customer problems.
- Establish clear approaches to AI evaluation, including quality benchmarks, eval sets, failure modes, and success metrics.
- Use product, customer, and performance data to prioritize investments and improve AI quality over time.
- Assess build vs. buy decisions across LLMs, APIs, AI tools, and third-party solutions.
- Stay on top of changes in models, tooling, and AI product patterns, and translate them into product strategy.
- Influence senior stakeholders and cross-functional teams to align around clear priorities, tradeoffs, and outcomes.
Job Requirements
- 7+ years of product management experience, ideally in SaaS, including ownership of complex and ambiguous product areas.
- Proven experience shaping strategy beyond a single feature or team, ideally across multiple products or a company-level domain.
- Strong practical understanding of LLMs and AI product development, including prompting, model tradeoffs, latency, cost, context limits, and quality risks.
- Experience defining and using evaluation sets, quality benchmarks, and feedback loops for AI-powered products.
- Experience with agentic AI concepts, including tool use, planning, and orchestration.
- Experience evaluating and integrating off-the-shelf AI solutions, including APIs, SaaS tools, and third-party platforms.
- Highly data-driven, with strong judgment in using metrics, experiments, and customer insight to make decisions.
- Demonstrated AI-native curiosity and fluency, with a clear habit of staying current as models, tools, and best practices evolve.
What success looks like:
- AI-powered features are seamlessly embedded into Hostaway’s SaaS product.
- Customer workflows feel smarter, faster, and more personalized thanks to the integrations you build with the team.
- AI services are stable, observable, and easy to maintain.
- You become the go-to person for the Hostaway AI product vision and capabilities across the company.
What we offer:
- Competitive Compensation: We offer competitive pay based on market rates in the country of the applicant.
- 100% Remote: Enjoy the freedom to work from anywhere within your country of residence—be it a co-working space, your home office, or even your dining room table. The choice is yours. Just don’t ask to work in our office (we don’t have one).
- Equity: Every role in our company comes with valuable stock options in a fast-growing and profitable company. This ensures we all share in the company’s success.
- Values-Driven Leadership: Our Core Values are not just words we’ve written to make us feel good. We leverage them daily when making strategic and tactical decisions.
- Professional Growth: Our rapid growth offers unparalleled learning and development opportunities, along with a multitude of career advancement opportunities.
- Annual Paid Leave: The specific amounts vary by country and are aligned with country and/or contract-specific norms.
- Geographic Specific Benefits: As an international employer, we offer different country-specific benefits such as Health Insurance and Pensions in countries where these perks are customary. The specifics depend on the country of the applicant.
- Dynamic Team Culture: As a global company with team members in over 40 countries, our diverse and international culture fuels our innovation and creativity, providing a key pillar to our success (and making it a lot of fun to work here).
Key skills/competency
- Product Strategy
- AI Product Development
- LLM Understanding
- Customer Research
- Roadmap Planning
- Data Analysis
- Stakeholder Management
- SaaS Products
- Product Management
- AI Evaluation
Skills & topics
- Product Manager
- AI
- Artificial Intelligence
- LLM
- SaaS
- Product Strategy
- Roadmap
- Customer Research
- Data Analysis
- EMEA
- Remote
How to get hired
- Tailor your resume: Highlight AI product management experience, LLM knowledge, and strategic thinking.
- Showcase AI fluency: Emphasize experience with AI evaluation, prompting, and agentic AI concepts.
- Demonstrate SaaS expertise: Detail your background in SaaS product management and complex problem-solving.
- Quantify achievements: Use data to illustrate your impact in previous product management roles.
- Network strategically: Connect with Hostaway team members on LinkedIn to gain insights and express interest.
Technical preparation
Deeply understand LLM mechanics and tradeoffs.,Practice evaluating AI models and outputs.,Familiarize with agentic AI concepts.,Review SaaS product management best practices.
Behavioral questions
Describe a complex AI product strategy you developed.,How do you handle ambiguity in product roadmaps?,Share an experience influencing senior stakeholders.,How do you stay current with AI advancements?
Frequently asked questions
- What is the work arrangement for the Staff Product Manager - AI role at Hostaway?
- The Staff Product Manager - AI position at Hostaway is a 100% remote role. While you can work from anywhere within your country of residence in EMEA, the company does not have physical offices.
- What specific AI experience is required for the Staff Product Manager - AI position?
- The Staff Product Manager - AI role requires a strong practical understanding of LLMs and AI product development. This includes knowledge of prompting, model tradeoffs, latency, cost, context limits, and quality risks, as well as experience with evaluation sets and agentic AI concepts.
- Do I need to build AI models to be considered for the Staff Product Manager - AI role?
- No, you do not need to build AI models yourself. However, a solid understanding of how LLM-based products work in practice and how to evaluate them is essential for the Staff Product Manager - AI position.
- What are the key responsibilities of the Staff Product Manager - AI at Hostaway?
- The Staff Product Manager - AI is responsible for defining and driving Hostaway’s company-wide AI product strategy and roadmap, identifying AI opportunities, partnering with cross-functional teams, and establishing AI evaluation approaches.
- What is Hostaway looking for in terms of product management experience for this role?
- Hostaway is seeking a Staff Product Manager - AI with 7+ years of product management experience, ideally in SaaS. Proven experience in shaping strategy beyond a single feature or team is also highly valued.
- What does success look like for the Staff Product Manager - AI at Hostaway?
- Success looks like seamlessly embedded AI-powered features, smarter and faster customer workflows, stable and observable AI services, and becoming the go-to person for Hostaway's AI product vision and capabilities.
- Does Hostaway offer equity for the Staff Product Manager - AI role?
- Yes, every role at Hostaway, including the Staff Product Manager - AI position, comes with valuable stock options, allowing employees to share in the company’s success.
- What are the benefits offered to the Staff Product Manager - AI?
- Benefits include competitive compensation, 100% remote work, valuable stock options, values-driven leadership, professional growth opportunities, annual paid leave, and country-specific benefits like health insurance and pensions where customary.