Assistant Officer - Examinations Administration (Ref: IP/04/306)
Hong Kong Examinations and Assessment Authority (HKEAA) 香港考試及評核局 (考評局) · Hong Kong, Hong Kong SAR
- On site
- Full-time
- HK$250,000 / year
- Hong Kong, Hong Kong SAR
Job highlights
- Manage examination operations and administrative duties.
- Support examination facilities, equipment, and logistics.
- Coordinate with internal and external stakeholders.
- Improve division operations and meet financial goals.
- Requires degree, 3+ years admin experience.
About the role
Examinations Administration Officer
The Hong Kong Examinations and Assessment Authority (HKEAA) is seeking a dedicated Examinations Administration Officer to manage various aspects of examination operations. This role is crucial for ensuring the smooth execution of pre-during-post examination activities.
Key Responsibilities:
- Handle diverse administrative duties related to pre-during-post examination operations.
- Provide essential support for examination facilities, equipment, and logistical operations.
- Communicate and coordinate effectively with internal and external stakeholders to ensure seamless examination execution.
- Contribute to the improvement of operational efficiency and services within the Division.
- Meet financial objectives while adhering to given resources, timelines, policies, and guidelines.
Requirements:
- A Bachelor’s Degree in any discipline.
- Minimum of 3 years of experience in an administrative or operations-focused role, preferably in education or public sectors.
- Computer literacy, with knowledge in system user acceptance testing and data processing being highly advantageous.
- Proficiency in computer applications, including MS Office Suite and Chinese word processing.
- Strong planning, organizational, and interpersonal skills, with some supervisory experience.
- High level of meticulousness, with the ability to work under pressure and potentially long or irregular hours, including public holidays when required for examination operations.
- Self-motivated and capable of working independently.
- Good command of spoken and written English and Chinese (including Putonghua). Customer service experience is preferable.
Employment Terms:
- Remuneration will be commensurate with qualifications and experience.
- Appointment on a fixed-term contract with contract-end gratuity.
- Benefits include MPF, medical, and dental care.
- Potential for renewable contracts based on performance and staffing needs.
Application Process:
- A detailed resume including qualifications, experience, current/expected salary, and earliest availability should be submitted.
- Applications should be sent to the Manager - Human Resources, quoting the position and reference number (IP/04/306).
- Email: iped-recruit@hkeaa.edu.hk
- Interviews may require a conflict of interest declaration due to the confidential nature of HKEAA's work.
- Applications not notified within 8 weeks from the review date (29 April 2026) may be considered unsuccessful.
Key skills/competency:
- Examination Administration
- Operations Management
- Logistics Coordination
- Stakeholder Communication
- Administrative Support
- Process Improvement
- Supervisory Skills
- Interpersonal Skills
- Problem-Solving
- Time Management
Skills & topics
- Examinations Administration Officer
- Administration
- Operations
- Logistics
- Coordination
- HKEAA
- Hong Kong
- Education
- Public Sector
- Customer Service
- MS Office
- Chinese Word Processing
- Fixed-term contract
How to get hired
- Tailor your resume: Highlight your 3+ years of administrative or operations experience, especially in education or public sectors, and proficiency in MS Office and Chinese word processing.
- Emphasize key skills: Showcase your strong planning, organizational, interpersonal, and supervisory skills, along with your ability to work under pressure and independently.
- Address requirements directly: Clearly state your Bachelor's Degree and any experience with system user acceptance testing or data processing if applicable.
- Follow application instructions: Send a detailed resume with salary expectations and availability to iped-recruit@hkeaa.edu.hk, quoting the reference number.
- Prepare for the interview: Be ready to discuss your experience in detail and understand the need for conflict of interest declarations.
Technical preparation
Master MS Office Suite and Chinese word processing.,Familiarize with system user acceptance testing.,Practice data processing techniques.,Understand examination logistics software.
Behavioral questions
Describe handling pressure and long hours.,How do you ensure meticulous work?,Give an example of independent problem-solving.,How do you coordinate with stakeholders?
Frequently asked questions
- What is the application deadline for the Examinations Administration Officer role at HKEAA?
- Applications will be reviewed starting April 29, 2026, and will continue to be considered until the position is filled. It is advisable to apply early to ensure your application is considered.
- What qualifications are essential for the Examinations Administration Officer position?
- A Bachelor’s Degree in any discipline is required, along with at least 3 years of experience in administrative or operations-focused roles, preferably in education or public sectors. Proficiency in computer applications like MS Office and Chinese word processing is also necessary.
- Does the Examinations Administration Officer role require specific software skills?
- Yes, proficiency in computer applications including MS Office Suite and Chinese word processing is required. Knowledge in system user acceptance testing and data processing is highly advantageous.
- What is the expected work environment for the Examinations Administration Officer?
- The role involves handling various administrative duties and requires the ability to work under pressure, potentially long and irregular hours, including public holidays, subject to examination operations. Self-motivation and independence are key.
- How should I submit my application for the Examinations Administration Officer job?
- You should send a detailed resume including your qualifications, experience, current/expected salary, and earliest availability to the Manager - Human Resources via email at iped-recruit@hkeaa.edu.hk, quoting the position applied for and reference number IP/04/306.
- What are the employment terms for the Examinations Administration Officer position at HKEAA?
- The position is offered on a fixed-term contract with contract-end gratuity, MPF benefits, and medical and dental care. Future employment may be offered on renewable contracts based on performance and staffing needs.
- What should I do if I am invited for an interview for the Examinations Administration Officer role?
- Applicants invited for an interview may be required to make a declaration of any conflict of interests due to the confidential nature of HKEAA's job duties.
- How long will it take to hear back about my application for the Examinations Administration Officer role?
- Applicants who are not notified within 8 weeks from the application review date (April 29, 2026) should consider their applications unsuccessful.