Assistant Officer - Examinations Administration

Overview

The Assistant Officer - Examinations Administration at Hong Kong Examinations and Assessment Authority (HKEAA) is responsible for handling various administrative duties covering pre-, during- and post-examination operations. This role ensures that all examination activities are properly executed while supporting logistic operations and facilities.

Duties

The appointee will:

• Handle administrative tasks for examination operations.
• Support in examination facilities, equipment, and logistics.
• Coordinate with internal and external parties for smooth examination processes.
• Improve operations and services within the Division.
• Ensure activities adhere to financial objectives, timelines, and relevant policies.

Requirements

• Bachelor’s Degree in any discipline.
• At least 3 years in an administrative or operational role, particularly in education or public sectors.
• Strong interpersonal, organizational, and problem-solving skills.
• Proficiency in MS Office Suite and Chinese word processing.
• Experience in system UAT, customer service, complaint handling, and daily accounting operations (preferred).
• Ability to work under pressure and during irregular hours, including public holidays.
• Fluency in both written and spoken English and Chinese, preferably with Putonghua.

Employment Terms

The position is on a fixed-term contract with benefits including MPF, medical, dental care and a contract-end gratuity. Future employment opportunities may be available based on performance and staffing needs.

Application Process

Candidates should email a detailed resume with qualifications, current/expected salary, and earliest availability to the Manager - Human Resources at iped-recruit@hkeaa.edu.hk, quoting the position title and reference number (IP/02/294). Applicants may be asked to declare any conflicts of interest due to the secrecy nature of HKEAA's duties. If not contacted within 8 weeks from the review date, please consider your application unsuccessful.

Key skills/competency

• Exam administration
• Operations management
• Logistics
• Coordination
• Customer service
• Problem-solving
• Financial oversight
• Communication
• Computer proficiency
• Attention to detail