WFH Customer Service L&H Agent

About Home Health Focus AI

Home Health Focus AI's mission is to help home healthcare professionals find meaningful opportunities that prioritize patient care. We are not a staffing firm or agency. Home Health Focus AI does not hire for these roles—we identify and verify them from care providers directly.

Employer Industry: Supplemental Benefits

Why Consider This WFH Customer Service L&H Agent Opportunity

• Salary up to $120,000/year
• Weekly pay via direct deposit with commission-based earnings
• Opportunity for long-term income growth through vested renewals
• 100% remote work flexibility from anywhere in the U.S.
• Paid training and full licensing support provided
• Clear career advancement pathways within a collaborative, mission-focused culture

What To Expect as a WFH Customer Service L&H Agent

• Conduct scheduled Zoom consultations with clients to discuss benefit options
• Guide individuals and families through the enrollment process with professionalism
• Maintain accurate and organized digital records of client interactions
• Deliver excellent client service and ensure effective follow-up
• Participate in weekly training and mentorship sessions to enhance skills

What Is Required

• Strong communication and interpersonal skills
• Organized, self-motivated, and comfortable working independently
• Confident on video and familiar with digital tools
• Passion for purpose-driven work and helping others
• Authorized to work in the U.S. with a reliable internet connection and Windows-based laptop/PC with webcam

How To Stand Out (Preferred Qualifications)

• Customer service or client-facing experience

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

Key skills/competency

• Customer Service
• Client Consultation
• Enrollment Process
• Digital Record Keeping
• Client Follow-up
• Communication Skills
• Interpersonal Skills
• Self-Motivation
• Video Conferencing
• Supplemental Benefits