9 days ago
Customer Service Associate
Home Health Focus AI
Hybrid
Part Time
$47,840
Hybrid
Job Overview
Job TitleCustomer Service Associate
Job TypePart Time
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary$47,840
LocationHybrid
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Job Description
About Home Health Focus AI
Home Health Focus AI's mission is to help home healthcare professionals find meaningful opportunities that prioritize patient care. We are not a staffing firm or agency; instead, we identify and verify roles directly from care providers, ensuring quality connections.
Why This Opportunity Stands Out
- Competitive salary up to $23 per hour.
- Enjoy a fully remote work setup with flexible schedule options.
- Benefit from comprehensive paid onboarding training.
- Work in a friendly team culture with stable and predictable tasks.
- Explore clear opportunities for growth and advancement within the organization.
What You Will Do (Job Responsibilities)
- Process incoming customer orders efficiently and accurately.
- Confirm basic payment details for all transactions.
- Provide concise service consultations to customers.
- Respond promptly to email and chat inquiries.
- Maintain and update records using internal tools and adhere to daily support guidelines.
What You Need to Succeed (Qualifications)
- Must currently reside in New Jersey.
- Authorized to work in the U.S. without sponsorship.
- Possess clear and effective written English communication skills.
- Demonstrate basic computer proficiency.
- Ensure a reliable internet connection is available for remote work.
How to Stand Out (Preferred Qualifications)
- Exhibit strong organizational skills and a keen attention to detail.
- Maintain punctuality and dependability in all work habits.
Key skills/competency
- Customer Support
- Client Relations
- Order Processing
- Payment Verification
- Email Communication
- Chat Support
- Data Entry
- Problem Solving
- Communication Skills
- Organizational Skills
How to Get Hired at Home Health Focus AI
- Research Home Health Focus AI's mission: Study their commitment to patient care and supporting healthcare professionals.
- Tailor your resume for customer service: Highlight experience in order processing, inquiry handling, and record keeping for efficiency.
- Emphasize remote work readiness: Showcase reliable internet, clear written English skills, and strong organizational abilities.
- Prepare for behavioral interviews: Practice scenarios demonstrating problem-solving, attention to detail, and dependability.
- Showcase your New Jersey residency: Clearly state your eligibility to work in the U.S. and current state of residence.
Frequently Asked Questions
Find answers to common questions about this job opportunity
01What is the typical daily routine for a Customer Service Associate at Home Health Focus AI?
02Is the Customer Service Associate role truly fully remote, and what are the location requirements?
03What kind of training does Home Health Focus AI provide for new Customer Service Associates?
04How does Home Health Focus AI support career growth for a Customer Service Associate?
05What specific technical skills are essential for this remote Customer Service Associate role?
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