9 days ago

Customer Service Associate

Home Health Focus AI

Hybrid
Part Time
$47,840
Hybrid

Job Overview

Job TitleCustomer Service Associate
Job TypePart Time
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary$47,840
LocationHybrid

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Job Description

Customer Service Associate at Home Health Focus AI

Home Health Focus AI's mission is to help home healthcare professionals find meaningful opportunities that prioritize patient care. We are not a staffing firm or agency. Home Health Focus AI does not hire for these roles—we identify and verify them from care providers directly.

Employer Industry: Customer Service

Why Consider This Job Opportunity

  • Salary up to $23 per hour
  • Fully remote work setup offering flexibility
  • Paid onboarding training provided
  • Stable and predictable tasks within a friendly team culture
  • Opportunities for career growth and advancement

What To Expect (Job Responsibilities)

  • Process incoming customer orders efficiently
  • Confirm basic payment details for customer transactions
  • Provide short service consultations to assist customers
  • Reply to email and chat inquiries in a timely manner
  • Update records in internal tools as necessary

What Is Required (Qualifications)

  • Must reside in New Jersey
  • Authorized to work in the U.S.
  • Clear written English skills
  • Basic computer proficiency
  • Reliable internet connection

How To Stand Out (Preferred Qualifications)

  • Organized and attentive to detail
  • Punctual and dependable in completing tasks

Key skills/competency

  • Customer Service
  • Remote Work
  • Communication
  • Email Support
  • Chat Support
  • Order Processing
  • Data Entry
  • Attention to Detail
  • Problem Solving
  • Time Management

Tags:

Customer Service Associate
customer orders
payment processing
service consultations
email inquiries
chat support
record updates
patient care
communication
problem-solving
attention to detail
organization
computer proficiency
time management
reliability
remote
flexible
training

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How to Get Hired at Home Health Focus AI

  • Research Home Health Focus AI's mission: Study their dedication to patient care and non-agency model to align your application.
  • Tailor your resume for remote customer service: Highlight clear written English, computer proficiency, and remote work experience.
  • Showcase your reliability and attention to detail: Emphasize organizational skills and punctuality in your application materials.
  • Prepare for a virtual interview: Ensure your internet connection is stable and practice articulating problem-solving scenarios for remote support roles.
  • Demonstrate customer-centric communication: Be ready to discuss experiences in processing orders and handling inquiries efficiently and courteously.

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