In Home Service Tech
@ HOM FURNITURE

Rochester, Minnesota, United States
On Site
Posted 5 days ago

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XXXXXXXXX XXXXXXXXX XXXXXXXXXX****** @homfurniture.com
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Job Details

Job Overview

The In Home Service Tech travels to customer’s homes using a company vehicle to assess, repair, or exchange damaged furniture. The role requires careful evaluation of customer concerns, precise documentation of repairs, and adherence to safety procedures.

Responsibilities

  • Travel to customer homes in a company vehicle
  • Assess, repair, or exchange damaged furniture
  • Listen to and address customer concerns accurately
  • Document repairs completed and identify future repair needs
  • Perform other duties as assigned

Benefits

HOM Furniture offers full-time employees a competitive benefits package which includes:

  • 20 days paid time off in the 1st year
  • Medical and/or Dental Coverage
  • 401(k) Employee Contribution and Employer Matching
  • Employee discount
  • Career advancement opportunities and training
  • Pay on Demand - options for receiving earned wages

Requirements

  • High school diploma or GED (or working towards it)
  • Valid driver’s license
  • Three to six months related experience preferred
  • Ability to perform physically demanding tasks including lifting up to 150 pounds
  • Experience operating power tools safely
  • Strong verbal and written communication skills

Key skills/competency

  • In Home Service Tech
  • Furniture repair
  • Customer service
  • Documentation
  • Power tools
  • Physical strength
  • Safety
  • Communication
  • Color matching
  • Teamwork

How to Get Hired at HOM FURNITURE

🎯 Tips for Getting Hired

  • Research HOM Furniture's culture: Study their mission, benefits, and values online.
  • Customize your resume: Highlight relevant repair and service experience.
  • Showcase safety skills: Emphasize proficiency with power tools and documentation.
  • Prepare for interviews: Be ready to discuss teamwork and communication.

📝 Interview Preparation Advice

Technical Preparation

Learn proper power tools handling.
Review furniture repair techniques.
Practice accurate repair documentation.
Study color matching and finishes.

Behavioral Questions

Explain conflict resolution with customers.
Describe teamwork in challenging situations.
Discuss handling physical work stress.
Share past customer service experiences.

Frequently Asked Questions