B2B Product Operations Specialist
@ Holafly

Hybrid
$80,000
Hybrid
Contractor
Posted 22 days ago

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XXXXXXXX XXXXXXXXXXXXX XXXXXXXXX***** @holafly.com
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Job Details

About Holafly

Holafly is a high-growth scale-up revolutionizing how businesses and travellers connect to the internet abroad. Since 2018, we have empowered travellers in over 200 destinations worldwide with secure and reliable eSIM solutions. With a team of 500+ professionals across multiple countries, we are scaling globally to support corporate and enterprise clients with seamless connectivity.

About the Role

The B2B Product Operations Specialist supports our product and commercial teams in optimizing our B2B software solutions. This role bridges the gap between customers, internal teams, and product development to ensure our solutions meet client needs and drive business growth.

Key Responsibilities

  • Collaborate with operations, development, and design teams to define and follow up on product features.
  • Collect feedback from clients and internal teams and translate it into product improvements.
  • Assist in preparing demos, presentations, and functional documentation for new features.
  • Support the commercial team to understand technical aspects and identify growth opportunities.
  • Analyze product usage metrics and user behavior to detect patterns.
  • Contribute to continuous improvement of product processes from ideation to launch.

Requirements & Qualifications

The ideal candidate is fluent in Spanish and English, proactive, curious, a fast learner, and comfortable adapting in a dynamic environment. Some prior experience in product operations, product support, or related roles is required. An analytical mindset, excellent communication skills, and strong interpersonal skills are key. Familiarity with tools like Jira, Trello, Notion, HubSpot, or Salesforce is preferred.

What We Offer

  • Remote work arrangement
  • A great company culture and an international environment
  • Educational bonus
  • Paid time off to relax and recharge
  • Highly-skilled teammates and opportunities for growth and development

Key skills/competency

  • B2B
  • Product Operations
  • eSIM
  • CRM
  • Jira
  • Analytics
  • Collaboration
  • Communication
  • Remote
  • Tech-driven
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How to Get Hired at Holafly

🎯 Tips for Getting Hired

  • Research Holafly: Review company mission, culture, and tech advancements.
  • Customize your resume: Highlight B2B and product operations experience.
  • Demonstrate technical skills: Emphasize familiarity with Jira, Trello, Notion.
  • Prepare for interviews: Practice clear, concise communication in Spanish and English.

📝 Interview Preparation Advice

Technical Preparation

Review product management tool functionalities.
Analyze product data metrics practice.
Brush up on CRM system operations.
Study software feature documentation basics.

Behavioral Questions

Describe a time you solved a complex issue.
Explain how you handle cross-team feedback.
Share an experience adapting to change quickly.
Discuss managing conflicting priorities effectively.

Frequently Asked Questions