Area Service Manager

Area Service Manager

HOH Water Technology, a third generation family-owned water treatment company celebrating 56 years in business, is seeking an experienced Area Service Manager to lead a team of 4-7 Service Engineers/Water Quality Engineers and a Pretreatment Technician. This full-time position based in Wisconsin offers competitive compensation, comprehensive benefits, company perks, engaging culture, career growth opportunities, and relocation assistance for qualified candidates.

What We Offer

• Competitive Compensation with salary range between $90,000-$150,000.
• Comprehensive Benefits including Medical, Dental, HSA contributions, and 401K with matching.
• Company Perks such as vehicle, cell phone, and laptop, plus flexibility to work from a home office.
• Engaging Culture with high employee engagement scores and team/company events.
• Career Growth through hands-on training, employee development, and continuing education reimbursement.
• Relocation assistance available for qualified candidates.

Main Responsibilities

• Leadership, Management, & Accountability: Lead the team, manage operations, and ensure accountability by providing coaching, performance feedback, and conducting regular meetings and reviews.
• Strategic Planning: Develop and implement strategic plans, manage resources, and optimize service delivery while collaborating with the leadership team.
• Annual Service Plans: Adhere to HOH Service Core Process, oversee quality of reports, manage the service region's Profit/Loss, and work with Business Development Manager for smooth sales to service transitions.
• Customer Audits: Conduct regular facility visits to produce formal Level 5 Audit Reports for both current and prospective customers.
• Technical & Sales Support: Support service delivery with technical guidance, relationship building, and compliance with industry standards.

Qualifications

• 3-5 years of experience in water treatment or related field.
• Relevant managerial experience with strong communication and organizational skills.
• College degree in a science-related field; CWT Certification preferred.
• Ability to pass Human Performance Evaluation (HPE), Motor Vehicle Report (MVR), and Drug Screening.
• Must be legally authorized to work in the U.S. and at least 18 years old.

Key Skills/Competency

• Water Treatment
• Service Management
• Leadership
• Strategic Planning
• Customer Service
• Team Management
• Auditing
• Technical Support
• Compliance
• Operational Efficiency