Area Service Manager
@ HOH Water Technology

Greendale, Wisconsin, United States
$90,000 - $150,000
On Site
Posted 3 days ago

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Job Details

Area Service Manager

HOH Water Technology, a third generation family-owned water treatment company celebrating 56 years in business, is seeking an experienced Area Service Manager to lead a team of 4-7 Service Engineers/Water Quality Engineers and a Pretreatment Technician. This full-time position based in Wisconsin offers competitive compensation, comprehensive benefits, company perks, engaging culture, career growth opportunities, and relocation assistance for qualified candidates.

What We Offer

  • Competitive Compensation with salary range between $90,000-$150,000.
  • Comprehensive Benefits including Medical, Dental, HSA contributions, and 401K with matching.
  • Company Perks such as vehicle, cell phone, and laptop, plus flexibility to work from a home office.
  • Engaging Culture with high employee engagement scores and team/company events.
  • Career Growth through hands-on training, employee development, and continuing education reimbursement.
  • Relocation assistance available for qualified candidates.

Main Responsibilities

  • Leadership, Management, & Accountability: Lead the team, manage operations, and ensure accountability by providing coaching, performance feedback, and conducting regular meetings and reviews.
  • Strategic Planning: Develop and implement strategic plans, manage resources, and optimize service delivery while collaborating with the leadership team.
  • Annual Service Plans: Adhere to HOH Service Core Process, oversee quality of reports, manage the service region's Profit/Loss, and work with Business Development Manager for smooth sales to service transitions.
  • Customer Audits: Conduct regular facility visits to produce formal Level 5 Audit Reports for both current and prospective customers.
  • Technical & Sales Support: Support service delivery with technical guidance, relationship building, and compliance with industry standards.

Qualifications

  • 3-5 years of experience in water treatment or related field.
  • Relevant managerial experience with strong communication and organizational skills.
  • College degree in a science-related field; CWT Certification preferred.
  • Ability to pass Human Performance Evaluation (HPE), Motor Vehicle Report (MVR), and Drug Screening.
  • Must be legally authorized to work in the U.S. and at least 18 years old.

Key Skills/Competency

  • Water Treatment
  • Service Management
  • Leadership
  • Strategic Planning
  • Customer Service
  • Team Management
  • Auditing
  • Technical Support
  • Compliance
  • Operational Efficiency

How to Get Hired at HOH Water Technology

🎯 Tips for Getting Hired

  • Research HOH Water Technology: Understand company history, values, and services.
  • Tailor your resume: Highlight water treatment and leadership experience.
  • Emphasize relevant certifications: Include CWT if available.
  • Practice scenario questions: Prepare for technical and managerial inquiries.

📝 Interview Preparation Advice

Technical Preparation

Review water treatment regulations.
Study audit processes.
Learn budget management.
Brush up on technical reports.

Behavioral Questions

Describe team conflict resolution.
Explain previous leadership experiences.
Discuss handling stressful situations.
Detail decision-making process.

Frequently Asked Questions