Senior Manager, IT Quality Assurance
@ Hogan Lovells

London, England, United Kingdom
On Site
Full Time
Posted 4 days ago

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Job Details

About Hogan Lovells

Hogan Lovells is a leading global law firm with over 40 offices worldwide. It offers excellent business-oriented advice and maintains a unique global culture based on collaboration and deep industry expertise.

Department Overview

The Information Technology department supports the firm's legal practice by implementing, providing, and maintaining technology services. The Quality Assurance Services (QAS) team manages risk through testing, change control governance, and quality assurance project management.

Role Overview

The Senior Manager, IT Quality Assurance will oversee the QAS function and manage both in-house and third-party resources. The role includes budgeting, planning, execution of testing, mentoring team members, and ensuring adherence to quality standards across complex, multinational projects.

Key Responsibilities

  • Coordinate quality expectations, plans, and resources.
  • Review requirements and plan comprehensive test scenarios.
  • Manage reviews and approvals within the Change Management Process.
  • Supervise cross-business projects with multiple test phases.
  • Mentor team members and drive process improvements.
  • Collaborate with Architects, Engineers, and other stakeholders.
  • Engage with vendors for deliverable quality and pricing.
  • Modernize QA processes and maintain industry best practices.
  • Support training and development for internal and vendor teams.
  • Measure, analyze, and report on test activities.

Person Specification

Applicants should have a minimum of 8 years' experience in Quality Assurance, including in complex environments with geographically distributed teams. Familiarity with Azure DevOps, Agile methodologies, and standards like ISO9000 is beneficial. Strong leadership, communication, and project management skills are essential.

Work Arrangement

This is a hybrid role allowing up to 40% remote work with a core requirement to work from the London office.

Key skills/competency

  • Quality Assurance
  • Testing
  • Budget Management
  • Team Leadership
  • Project Management
  • Change Management
  • Agile
  • Azure DevOps
  • Risk Assessment
  • Mentorship

How to Get Hired at Hogan Lovells

🎯 Tips for Getting Hired

  • Research Hogan Lovells' culture: Study their global legal firm background and values.
  • Customize your resume: Highlight quality assurance and leadership skills.
  • Showcase global experience: Emphasize work with diverse, distributed teams.
  • Prepare for technical discussions: Review Agile and testing methodologies.
  • Display communication skills: Demonstrate proven management experience.

📝 Interview Preparation Advice

Technical Preparation

Review Agile testing tools.
Study Azure DevOps features.
Practice software testing frameworks.
Understand risk assessment techniques.

Behavioral Questions

Describe leadership under pressure.
Explain managing distributed teams.
Discuss conflict resolution examples.
Share mentorship experiences.

Frequently Asked Questions