Supervisor, Flight Operations Excellence

@ HK Express

About HK Express

HK Express is Hong Kong’s first and only low-cost carrier, offering great value and affordable fares on a modern aircraft fleet. The company inspires the spirit of adventure, connecting people across Asia to explore new destinations and hidden gems.

Role Overview

The Supervisor, Flight Operations Excellence is responsible for streamlining processes, managing budgets, maintaining crew records, and supporting cross-functional projects in alignment with HK Express's vision.

Key Responsibilities

• Propose process improvements aligned with the team vision.
• Collaborate with cross-functional teams for project success.
• Participate in budget planning and monitor expenditures.
• Process invoices and track expenses against approved budgets.
• Update and maintain flight crew records and allowances.
• Organize cost-effective training for new joiners.
• Maintain cabin crew safety training records accurately.
• Provide records for scheduled and ad hoc audits.
• Coordinate with training organizations and regulatory bodies.
• Oversee administration of crew records and support projects.
• Facilitate system improvement processes including UAT.
• Handle ad hoc tasks with flexibility and adaptability.

Qualifications

• University degree or higher.
• Minimum 3 years of experience in administration; supervisory experience is an advantage.
• Fluent in English and Chinese.
• Proficient in Microsoft Office and database applications.
• Strong organizational, time management and project management skills.

Your Future Work Life

• Free flights to explore global destinations.
• Hybrid work model with flexible hours for work-life balance.
• Collaborative open office environment.
• Diverse, energetic team from up to 50 nationalities.
• Company-organized shuttle buses connecting key locations.

Key skills/competency

Process Improvement, Budget Management, Project Management, Crew Coordination, Training Administration, Microsoft Office, Auditing, Regulatory Compliance, Communication, Flexibility