Principal Technology Optimization Manager

About Hims & Hers

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About The Role

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are seeking a seasoned Principal Technology Optimization Manager to act as a critical bridge between our business operations and our engineering teams. The ideal candidate possesses a deep understanding of both business strategy and the technology portfolio, with a proven ability to partner with engineering to solve complex, high-impact problems.

In this role, you will be responsible for translating business needs into technical strategy and overseeing the technology portfolio to ensure it aligns with and drives company goals. You will guide teams to deliver robust, scalable solutions that enhance our platform and advance our mission to revolutionize personalized healthcare.

You Will

• Drive Technology Strategy: Partner with business leaders to understand operational needs and define a technology roadmap that aligns with strategic objectives and delivers measurable value.
• Lead Complex Problem-Solving: Serve as the key liaison between business stakeholders and engineering, deconstructing complex business challenges and collaborating with technical teams to design and implement innovative solutions.
• Oversee Technology Portfolio: Manage and optimize the company's portfolio of technologies and applications, ensuring they meet current needs and are scalable for future growth.
• Foster Collaboration: Work cross-functionally with engineering, data science, product, and design teams to guide technology initiatives from conception to successful launch and iteration.
• Champion Data-Driven Decisions: Promote a culture of data-driven decision-making, leveraging analysis and key metrics to identify opportunities, evaluate performance, and guide technology investments.
• Mentor and Guide: Provide thought leadership and mentorship on technical and business best practices, helping to elevate the capabilities of the teams you work with.
• Ensure Ethical & Responsible Innovation: Lead discussions and implement frameworks for the ethical and responsible application of technology across the organization.

You Have

• A Bachelor's Degree in Computer Science, Engineering, Business, or a related field; MBA or advanced degree is a plus.
• 8-10+ years of experience in technology strategy, technical program management, solutions architecture, or a similar role.
• Deep expertise in both business operations and technology management, with a demonstrated ability to translate business requirements into technical solutions.
• Proven track record of working with engineering teams to solve complex problems and deliver large-scale technology projects.
• Strong analytical and strategic thinking skills, with the ability to break down ambiguous problems into clear, manageable plans.
• Excellent communication and interpersonal skills, with the ability to influence and align stakeholders at all levels, from individual engineers to senior executives.
• A deep passion for leveraging technology to improve healthcare outcomes and deliver exceptional customer experiences.

Our Benefits

Our benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• 401k benefits with employer matching contribution
• Offsite team retreats

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

Key skills/competency

• Technology Strategy
• Portfolio Management
• Business Operations
• Engineering Liaison
• Complex Problem Solving
• Data-Driven Decision Making
• Cross-functional Collaboration
• Technical Program Management
• Solutions Architecture
• Healthcare Technology