Manager, Legal Operations
@ Hims & hers

Hybrid
$140,000
Hybrid
Full Time
Posted 23 days ago

Your Application Journey

Personalized Resume
Apply
Email Hiring Manager
Interview

Email Hiring Manager

XXXXXXXXXX XXXXXXXXXXX XXXXXXXXX******* @hims.com
Recommended after applying

Job Details

About the Role

The Manager, Legal Operations at Hims & Hers plays a critical role in scaling and optimizing the Legal team. Reporting to the Director, Legal Operations, this role oversees core legal processes and systems while driving efficiency and continuous improvement.

Responsibilities

  • Own and refine the contract management process using the CLM platform (Ironclad).
  • Manage legal intake and matter management from request to completion.
  • Administer and optimize legal technology stack including eBilling and matter management tools.
  • Lead reporting and analytics on legal operations metrics.
  • Develop training materials, playbooks, and self-service resources.
  • Collaborate with Finance, Procurement, and other teams for vendor management and budget tracking.
  • Support and evolve the Legal team’s intranet and knowledge hub.
  • Identify and implement process improvements to boost scalability and efficiency.
  • Act as a trusted partner to attorneys and business stakeholders on best practices.

Requirements

  • Bachelor’s Degree or equivalent experience.
  • Minimum 5 years in legal operations, legal project management, or related functions.
  • At least 2 years in an in-house legal team environment with focus on CLM and process design.
  • Hands-on experience with CLM technology, preferably Ironclad, and familiarity with eBilling/matter management tools.
  • Strong analytical, organizational, and project management skills.
  • Ability to work independently and manage cross-functional projects.

Benefits

  • Competitive salary and equity compensation.
  • Unlimited PTO, company holidays, and mental health days.
  • Comprehensive health benefits (medical, dental, vision, and parental leave).
  • Employee Stock Purchase Program (ESPP) and 401k with matching contribution.
  • Offsite team retreats and a flexible/remote work approach.

Key skills/competency

  • Contract management
  • Legal operations
  • CLM
  • Ebilling
  • Matter management
  • Process improvement
  • Analytics
  • Reporting
  • Project management
  • Change management
Apply without a personalized resume

How to Get Hired at Hims & hers

🎯 Tips for Getting Hired

  • Research Hims & Hers: Understand their mission and values deeply.
  • Customize your resume: Highlight legal ops and CLM experience.
  • Showcase data skills: Emphasize analytics and reporting expertise.
  • Prepare for process questions: Be ready with examples.

📝 Interview Preparation Advice

Technical Preparation

Review CLM and eBilling platforms.
Analyze legal operations metrics reports.
Understand legal tech stacks.
Familiarize with process management tools.

Behavioral Questions

Describe your process improvement experiences.
Share a challenge with cross-functional teams.
Explain how you manage competing priorities.
Discuss handling change management situations.

Frequently Asked Questions