Groups Conference and Events Sales Coordinator
@ Hilton

Accra, Greater Accra Region, Ghana
GHS 120,000
On Site
Full Time
Posted 24 hours ago

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XXXXXXXXX XXXXXXXXXXXXX XXXXXXX****** @hilton.com
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Job Details

About the Role

The Groups Conference and Events Sales Coordinator is responsible for welcoming groups and events to the hotel and serving as a key link between customers and both commercial and operational teams. You will manage the event from initial contact to the completion of the event through effective communication and coordination.

Key Responsibilities

  • Receive groups and events, maintain up-to-date event outputs.
  • Prepare contracts and update rooming lists, payment instructions.
  • Negotiate budgets and develop event work orders with relevant data.
  • Facilitate clear communication between customers and internal teams.
  • Manage monthly reports and event closing information.
  • Engage directly with guests during the event and assist with special activities.

Qualifications and Skills

A graduate or MBA in Management, Hospitality, or Marketing is preferred. Previous sales experience in group events, good computer skills (Excel, PowerPoint, Word), exceptional organizational skills, and a proactive problem-solving approach are required.

About Hilton

Hilton is a global leader in hospitality, renowned for outstanding guest experiences and extensive brand offerings. Joining Hilton means contributing to a legacy of exceptional service and engaging with a diverse team dedicated to top performance.

Key skills/competency

  • Event Coordination
  • Contract Negotiation
  • Customer Service
  • Budget Management
  • Team Collaboration
  • Report Management
  • Hospitality
  • Communication
  • Organization
  • Problem Solving

How to Get Hired at Hilton

🎯 Tips for Getting Hired

  • Research Hilton's culture: Study their mission and values online.
  • Customize your resume: Highlight hospitality and sales experience.
  • Prepare role examples: Use detailed past coordination examples.
  • Practice interview insights: Focus on event management stories.

📝 Interview Preparation Advice

Technical Preparation

Practice advanced Excel functions.
Review PowerPoint presentation techniques.
Learn hotel management software basics.
Familiarize with event scheduling systems.

Behavioral Questions

Describe handling multiple tasks under pressure.
Explain a conflict resolution experience.
Share an example of customer service excellence.
Discuss teamwork during stressful events.

Frequently Asked Questions