Senior Catering Sales Manager

@ Hilton Rosemont/Chicago O'Hare Hotel

Job Summary

Prospect and solicit corporate markets to generate new catering business and meet monthly/annual goals.

The Senior Catering Sales Manager is responsible for planning and administering events, overseeing details and collaborating with a team to ensure client satisfaction.

Essential Functions

• Maintain established customer relations and generate new relationships.
• Conduct a minimum of ten new, ten old, and ten existing account calls monthly.
• Handle account details, complete documentation, and follow up on sales leads within 24 hours.
• Conduct property and competitive set tours, and build referral networks.
• Attend industry meetings, manage local outside sales calls, and review competition for lead development.
• Meet budgeted sales catering goals for food, beverage, room rental, and audio/visual.
• Prepare monthly forecast reports and communicate with Sales and Catering teams.
• Create Banquet Event Orders (BEO) and coordinate event details with staff and clients.
• Work events as required to welcome group contacts and ensure satisfaction.

Requirements

• Excellent verbal and written communication skills.
• Ability to work independently and lead team efforts.
• Basic computer skills and knowledge of hotel competitive markets.
• Strong decision-making skills and focus on guest satisfaction.

Availability

The position generally operates Monday through Friday with flexible hours based on business demands. Occasional weekends or varied schedules may be required.

Key skills/competency

• Catering
• Sales
• Client Relationship
• Forecasting
• Event Management
• Communication
• Negotiation
• BEO
• Leadership
• Hospitality