Temporary Houseperson

Temporary Houseperson at Hilton New York Times Square

The Hilton New York Times Square is looking for a Temporary Houseperson. Our stylish 478-room hotel is in Times Square, steps from restaurants, shops, and Broadway theaters. Central Park, Radio City Music Hall, Rockefeller Center, and Grand Central Station are within one mile. Our Outdoor Terrace overlooks the heart of the city, and our newly renovated restaurant also offers iconic NYC views.

The ideal candidate will have previous experience in a similar role at a similar size property and full availability, including nights, weekends, and holidays.

What will I be doing?

As a Temporary Houseperson, you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests.

Specifically, you would be responsible for performing the following tasks to the highest standards:

• Clean designated areas including, but not limited to, restrooms, public areas, offices, and banquet/meeting/conference rooms.
• Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays.
• Greet guests in a friendly manner.
• Report maintenance deficiencies and items in need of repair.
• Stock and maintain supply rooms, as needed.
• Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed.
• Deliver guest requests and assist in cleaning guest rooms, as needed.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

Benefits of Working for Hilton

Hilton is recognized as the best hospitality workplace in the world and the #1 World’s Best Workplace by Great Place To Work US and Fortune! We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

Key skills/competency

• Housekeeping
• Cleaning Services
• Guest Relations
• Maintenance Reporting
• Public Area Cleaning
• Supply Management
• Deep Cleaning
• Customer Service
• Time Management
• Physical Stamina