Cocktail Server

Cocktail Server at Hilton New York Times Square

The Hilton New York Times Square is seeking a part-time Cocktail Server for its 42nd and Sky Bar Lounge. This role offers an exciting opportunity to join a world-renowned hospitality brand in the heart of Times Square.

About Hilton New York Times Square

Located prominently in Times Square, this sophisticated hotel stands 44 stories high, featuring 478 rooms and newly upgraded food and beverage facilities. It's a dynamic environment where exceptional guest experiences are paramount.

Benefits of Working for Hilton

Hilton is celebrated globally as a top employer, recognized for its commitment to Team Member well-being. Eligible team members enjoy a comprehensive benefits package designed to support personal and professional growth:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

What You Will Be Doing

As a Cocktail Server, you will be responsible for delivering outstanding beverage and food service to guests in the 42nd and Sky Bar Lounge. Your core tasks will include:

• Responding to guest requests in a timely, friendly, and efficient manner.
• Ensuring thorough knowledge of menu items, restaurant promotions, and daily specials.
• Taking guest beverage and/or food orders and accurately inputting them into the point-of-sale system.
• Retrieving and delivering food and beverage orders promptly.
• Replenishing beverages and consistently ensuring guest satisfaction throughout service.
• Serving alcoholic and non-alcoholic beverages in strict accordance with federal, state, local, and company regulations.
• Ensuring your serving station remains well-stocked and organized at all times.

What We Are Looking For

Since its inception in 1919, Hilton has been a leader in hospitality. We seek Team Members who embody our Vision, Mission, and Values:

• Hospitality: Passionate about delivering exceptional guest experiences.
• Integrity: Always doing the right thing.
• Leadership: Being leaders within the industry and communities.
• Teamwork: Collaborating effectively in all endeavors.
• Ownership: Taking responsibility for actions and decisions.
• Now: Operating with urgency and discipline.

Additionally, candidates should demonstrate the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

Key skills/competency

• Beverage Service
• Guest Relations
• Point-of-Sale Systems
• Menu Knowledge
• Order Accuracy
• Time Management
• Responsible Alcohol Service
• Stock Management
• Upselling Techniques
• Team Collaboration