Machine Learning Engineer

About Hightouch

Hightouch is the modern AI platform for marketing and growth teams. Their AI agents reimagine marketing workflows, enabling marketers to create content, plan campaigns, and execute strategies with exceptional velocity and performance. Built at the intersection of advances in LLMs, agentic AI, and cloud data warehouses like Snowflake and Databricks, Hightouch partners with industry leaders including Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others.

About the Role - Machine Learning Engineer

This senior machine learning engineer role will expand Hightouch's data activation products with an intelligence layer. The work involves developing solutions for personalization, automated experimentation, predictive audiences, content generation, and budget optimization by utilizing customer data and advanced ML methods. Responsibilities include customer research, problem definition, predictive modeling, ML infrastructure, and close collaboration with customers.

Key Responsibilities

• Develop personalization and recommendation models
• Automate experimentation for messaging strategies
• Design models for predictive audience analysis
• Leverage LLMs for content generation solutions
• Optimize marketing budgets through data-driven insights

Interview Process

The interview process includes an introductory call, system design screen, machine learning modeling interview, system design interview, and a final hiring manager chat. Note that Hightouch limits applications to one role per candidate.

Key skills/competency

• Machine Learning
• Data Activation
• Personalization
• Predictive Modeling
• Automation
• System Design
• LLMs
• Cloud Data Warehouses
• Research
• Customer Collaboration