Junior Remote Tech Assistant
Hexnode
Job Overview
Who's the hiring manager?
Sign up to PitchMeAI to discover the hiring manager's details for this job. We will also write them an intro email for you.
Job Description
About the Role: Junior Remote Tech Assistant at Hexnode Partner Network
Hexnode Partner Network is seeking a dedicated Junior Remote Tech Assistant to join our team. This fully remote position is open to candidates located anywhere within the United States, with a particular mention of Cleveland, Ohio as a hub. No prior technical background is required, as we provide comprehensive step-by-step onboarding and clear operational guidance to ensure your success. You will engage in structured participation within our digital support program, focusing on essential technical assistance tasks.
Key Responsibilities
- Assist with the activation of mobile applications on various devices.
- Complete basic configuration steps specifically on Android devices.
- Rigorously follow predefined technical procedures and protocols.
- Ensure stable device connections are maintained during assigned work periods.
Requirements for Success
- Must be currently based within the United States, preferably within Ohio.
- Possess access to reliable internet and an Android device for work purposes.
- Demonstrated ability to accurately follow detailed written technical instructions.
- Exhibit a responsible and detail-oriented approach to all tasks.
Employee Advantages
- Benefit from a fully remote work format, specifically within the United States.
- Receive clear and practical onboarding guidance to get you up to speed quickly.
- Engage in simple, process-based activities with defined steps.
- Access continuous remote coordination and support from our team.
Apply to join Hexnode Partner Network in this remote technical assistant role, designed for structured, instruction-based participation to support our operations across the United States.
Key skills/competency
- Technical Support
- Android Configuration
- Mobile Application Activation
- Following Procedures
- Remote Assistance
- Detail Orientation
- Device Management
- Troubleshooting Basics
- Digital Support
- Problem Solving
How to Get Hired at Hexnode
- Research Hexnode's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume: Highlight attention to detail, ability to follow instructions, and any experience with Android or customer support.
- Showcase remote readiness: Emphasize your reliable internet, dedicated workspace, and self-discipline for remote work.
- Prepare for structured tasks: Be ready to discuss your ability to meticulously follow procedures and manage repetitive technical steps.
- Emphasize learning eagerness: Given no prior background is required, express enthusiasm for learning new technical skills and adapting.
Frequently Asked Questions
Find answers to common questions about this job opportunity
Explore similar opportunities that match your background