Technology Consultant I
Hewlett Packard Enterprise · Bangalore Urban, Karnataka, India
- On site
- Full-time
- $75,000 / year
- Bangalore Urban, Karnataka, India
Job highlights
- Deliver technical tasks in IT transformation projects.
- Provide systems management and technical design support.
- Configure, troubleshoot, and monitor IT systems.
- Collaborate with teams and customers professionally.
- Grow your career in a global tech company.
About the role
Technology Consultant I
Hewlett Packard Enterprise (HPE) is seeking a motivated Technology Consultant I to join their innovative IT services organization, HPE Operations. This role is designed for individuals with 1-3 years of technical experience who are eager to contribute to customer digital transformations. You will be responsible for delivering assigned tasks within project cycles, providing technical systems management support, and contributing to the design of technical solutions. This hybrid role requires working an average of 2 days per week from an HPE office.
About HPE Operations
HPE Operations provides the expertise to advise, integrate, and accelerate customer outcomes in their digital transformation journey. Our teams collaborate to transform insights into innovation, helping customers overcome IT complexity and deploy the right technology to respond quickly to market possibilities in today's fast-paced, hybrid IT world.
What You’ll Do
- Deliver assigned tasks within the project delivery cycle.
- Provide technical systems management support or contribute to technical designs.
- Configure systems, troubleshoot errors, monitor performance, and design technical solutions.
- Work under the supervision of a technical lead and with customer representatives.
- Act professionally with company customers and maintain good team relationships.
- Understand HPE's strategy and utilize knowledge tools effectively.
- Participate in technical communities and attend relevant events.
Knowledge And Skills
- Sufficient technical knowledge to complete specific deliverables.
- Ability to communicate concepts clearly to team members and peers.
- Capability to produce basic documentation to required standards.
- Demonstrated understanding of assigned discipline or technical area.
- Fundamental technical knowledge.
What You Need To Bring
- 1-3 years of technical experience.
- An Associate of Arts/Science or equivalent degree in computer science or a related field.
- Alternatively, 2-4 years of relevant technical experience without a degree.
Additional Skills
- Accountability
- Active Learning
- Active Listening
- Bias for Action
- Business Growth
- Client Expectations Management
- Coaching
- Creativity
- Critical Thinking
- Cross-Functional Teamwork
- Customer Centric Solutions
- Customer Relationship Management (CRM)
- Design Thinking
- Empathy
- Follow-Through
- Growth Mindset
- Information Technology (IT) Infrastructure
- Infrastructure as a Service (IaaS)
- Intellectual Curiosity
- Long Term Planning
- Managing Ambiguity
- Process Improvements
- Product Services
- Relationship Building
What We Can Offer You
- Health & Wellbeing: Comprehensive benefits supporting physical, financial, and emotional wellbeing.
- Personal & Professional Development: Investment in your career growth with specific programs to reach career goals.
- Unconditional Inclusion: A culture that values varied backgrounds, celebrates uniqueness, and offers flexibility for work-life balance.
Key skills/competency
- Technology Consulting
- IT Services
- Digital Transformation
- Technical Support
- Systems Configuration
- Troubleshooting
- Customer Relationship Management
- IT Infrastructure
- Hybrid IT
- Technical Design
Skills & topics
- Technology Consultant
- IT Services
- Digital Transformation
- Technical Support
- Systems Management
- Customer Solutions
- HPE
- Hewlett Packard Enterprise
- Hybrid Work
- Entry Level IT
How to get hired
- Tailor your resume: Highlight your 1-3 years of technical experience and Associate's degree or equivalent. Emphasize skills like technical support, systems configuration, and troubleshooting.
- Showcase your skills: Detail your understanding of HPE's technologies and your ability to communicate technical concepts. Mention experience with IT infrastructure and customer relationship management.
- Prepare for interviews: Be ready to discuss your experience with task delivery, problem-solving, and customer interaction. Demonstrate your professional conduct and teamwork abilities.
- Understand HPE's culture: Research HPE's commitment to innovation, customer outcomes, and inclusion. Align your answers with their values of making bold moves and being a force for good.
Technical preparation
Review common IT infrastructure concepts.,Practice configuring and troubleshooting basic systems.,Familiarize with cloud services like IaaS.,Prepare to discuss technical design contributions.
Behavioral questions
Describe a time you managed customer expectations.,How do you handle task delivery under supervision?,Give an example of cross-functional teamwork.,How do you approach learning new technologies?
Frequently asked questions
- What is the work arrangement for the Technology Consultant I role at HPE?
- The Technology Consultant I role at HPE is a hybrid position, requiring an average of two days per week to be worked from an HPE office.
- What educational background is required for the Technology Consultant I position at HPE?
- HPE requires candidates to have an Associate of Arts/Science or equivalent degree in computer science or a related field. Alternatively, 2-4 years of relevant technical experience can substitute for a degree.
- What are the primary responsibilities of a Technology Consultant I at HPE?
- The primary responsibilities include delivering assigned tasks within project cycles, providing technical systems management support, configuring systems, troubleshooting errors, monitoring performance, and contributing to technical solution designs.
- What technical skills are essential for a Technology Consultant I at HPE?
- Essential technical skills include fundamental technical knowledge, the ability to communicate technical concepts, produce basic documentation, and a demonstrated understanding of assigned technical areas and HPE's technologies.
- Does HPE offer opportunities for professional development for Technology Consultants?
- Yes, HPE invests in its team members' career growth with specific programs designed to help them reach their career goals, whether it's becoming a knowledge expert or applying skills in different divisions.
- How does HPE foster inclusion within its teams?
- HPE fosters unconditional inclusion by valuing varied backgrounds, celebrating individual uniqueness, and providing flexibility to manage work and personal needs, creating an environment where everyone can succeed.
- What kind of experience is expected for the Technology Consultant I role?
- The role requires 1-3 years of technical experience. Candidates without a degree need 2-4 years of relevant technical experience.
- What are some key soft skills mentioned for this role?
- Key soft skills include accountability, active learning, active listening, business growth, client expectations management, creativity, critical thinking, cross-functional teamwork, and customer relationship management.