Vehicle Operations Manager

@ Hertz

Overview

The Vehicle Operations Manager at Hertz focuses on back-of-the-house processes, vehicle care, management, and maximizing efficiencies. The role is ideal for leaders who can direct frontline employees and ensure superior operational performance.

Key Responsibilities

• Oversee daily vehicle operations and revenue generation.
• Lead teams to exceed customer expectations and maintain process standards.
• Champion productivity improvements and employee accountability.
• Conduct performance evaluations and participate in recruiting.
• Manage administrative duties in line with company policy.

Qualifications

Minimum of a High School Diploma required; Bachelor’s Degree preferred. Moderate proficiency in Microsoft Office Suite is necessary. The candidate must be flexible, adaptable, and capable of working under minimal supervision while maintaining a goal-oriented mindset. Excellent communication skills and problem-solving abilities are essential.

What We’re Looking For

1-3 years’ experience in Customer Service or Operations with Car Rental, Hospitality, or Tourism experience preferred. The role demands a leader who can drive process changes and motivate a diverse, high-performing team.

What You’ll Get

• Up to 40% off standard Hertz Rental rates.
• Paid Time Off and extensive health plan options.
• Retirement programs with 401(k) matching.
• Additional benefits including Educational Reimbursement, Perks & Discounts, and more.

Key skills/competency

Operations, Leadership, Customer Service, Efficiency, Process Improvement, Communication, Team Management, Microsoft Office, Problem Solving, Recruitment