Regional Vice President, Pacific West

@ Hermès

About the Team

The Retail Team collaborates with stores, eCommerce, Visual Merchandising, Customer Development, Operations, and Merchandising. The team drives a unified HOP Omnichannel strategy while proposing growth opportunities by store, métier, and location.

The Opportunity

As the Regional Vice President, Pacific West, you will lead strategic planning and operational execution across a defined network of six boutiques including Hawaii Ala Moana, Hawaii Waikiki, Seattle, South Coast Plaza, Aspen, and Denver. You will act as a key business partner, leveraging data-driven decisions and customer-centric leadership to ensure sustainable growth and alignment with Hermès brand standards.

About the Role

Strategic Planning & Business Development: Lead budget and B+2 planning, assess headcount, identify growth areas, and support new business opportunities through store openings and local activations. Monitor YTD performance and respond with actionable plans.

Leadership & Communication: Recruit, develop, and inspire a retail team; regularly visit stores; establish clear communication and feedback channels; partner with HR for succession planning and talent review.

Product & Merchandising: Ensure product availability, manage order cycles, analyze product performance, and maintain visual merchandising standards.

Store Director Onboarding & Leadership Development: Facilitate onboarding, mentor Store Directors, and provide structured coaching and support during initial product buys.

Operational Flexibility & Brand Representation: Support high-demand periods, resolve client complaints, and attend key retail events while embodying the “walking the floor” leadership philosophy.

Data Analysis & Problem Solving: Collaborate with store directors and business leaders to develop actionable business growth plans using data insights.

Supervisory & Budget Responsibility

This role includes supervisory responsibility, budget oversight, and significant decision making in operational and strategic areas.

About You

Minimum 10+ years of progressive retail leadership in luxury or premium retail with expertise in strategic planning, financial acumen, team development, and data-driven problem solving. Must be proficient in Microsoft Office, possess excellent communication skills, and be willing to travel 45-50% domestically and internationally.

Company Overview & Commitment

Hermès, since 1837, is a family-owned, French Maison committed to artisanal excellence, sustainability, and diversity. The company upholds a rich tradition and a strong set of values while fostering an inclusive work environment.

Key skills/competency

• Leadership
• Strategy
• Retail
• Business Development
• Data Analysis
• Merchandising
• Communication
• Operational
• Team Building
• Financial Acumen