Analyst, Legal Technology Strategic Applications

Analyst, Legal Technology Strategic Applications at Herbert Smith Freehills Kramer

We're looking for an Analyst, Strategic Applications to join our market‑leading Digital Legal Delivery team at Herbert Smith Freehills Kramer. This is a hands‑on role at the intersection of law, technology and innovation, perfect for someone who enjoys translating complex legal needs into scalable, high‑impact digital solutions.

You'll work closely with lawyers, clients, technologists and digital leaders to design, configure and support workflow and document automation solutions that improve how legal services are delivered.

What you'll do

• Design and deliver workflow and document automation solutions across firm‑wide and client‑facing projects.
• Translate legal and business requirements into actionable technology solutions.
• Partner with legal teams, clients and IT to ensure solutions are scalable, compliant and secure.
• Support strategic initiatives such as Claims Management, Regulatory Reporting and Commercial Contracting.
• Configure solutions directly and/or enable workflow developers to build reusable workflows.
• Contribute to the evolution of the team's technology stack, including GenAI‑enabled tools.
• Maintain high‑quality documentation and support strong governance and risk management standards.

What you'll bring

• Experience as a Business Analyst or in a similar role designing workflows and digital solutions in a law firm, legal services or professional services environment.
• Strong practical experience with legal technology tools, such as Kira, Contract Express, DocuSign, HighQ (ShareDo desirable).
• Solid understanding of Microsoft 365, including Excel, SharePoint, Teams and Power BI.
• Strong stakeholder engagement and communication skills-able to explain technical concepts clearly.
• A structured yet creative problem‑solving approach, with an interest in automation and emerging technology.
• An innovative mindset, curious about AI and emerging technologies.

What you can expect from us

We're a world leading international law firm with a global team of over 6,000 professionals across 26 offices. As the market leader in Australia, we are committed to high performance, collaboration, diversity and digital innovation. We are client-centred, commercially driven, and renowned for our solution-focused expertise. We will align your growth with our ambitions.

We make your personal and professional growth our business. And as part of the team, our ambition is yours too. Wherever you are in your career: grow and help the firm grow with you. We will provide opportunities to learn on the job as well as a mix of learning opportunities tailored to you. Daily experiences, supportive challenges, team collaboration, mentors, and structured learning opportunities help you to expand your knowledge and reach your goals.

We value your wellbeing, both at home and work and we place a strong emphasis on mental health. If you need support, you'll have it and we'll empower you to harness your personal strengths, navigate uncertainty, embrace opportunities, and effectively manage things within your control.

Join us to be part of a human, bold and outstanding team at Australia's market leading law firm. We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values-Human, Bold, and Outstanding.

Key skills/competency

• Legal Technology
• Workflow Automation
• Document Automation
• Business Analysis
• Stakeholder Engagement
• Digital Solutions
• Microsoft 365
• Kira
• Contract Express
• GenAI