Loyalty Finance Data Analyst

@ Henderson Group

Loyalty Finance Data Analyst

Henderson Group, Northern Ireland’s leading foodservice provider, is seeking a Loyalty Finance Data Analyst. With a strong team across Henderson Wholesale, Retail, Foodservice, and Group Property, over 5,500 staff, and recognition among Ulster Business Top 100 Companies 2024, we value transparency, collaboration, and innovation.

About the Role

The Loyalty Finance Data Analyst will collect and integrate loyalty program data using BI tools such as QlikView and QlikSense to deliver actionable insights for Sales and Finance. The role involves monitoring data, liaising with Sales teams, and leading process improvement initiatives, while also coaching a team transitioning to digital data-driven processes.

Key Duties

• Monitor and analyse data in orders system and BI apps.
• Ensure retailer information accuracy through Sales liaison.
• Identify process improvement opportunities.
• Manage daily system support and administration for the Loyalty team.
• Coach and mentor the Loyalty Administration team.
• Collaborate with Sales, Finance, and Transformation teams.
• Prepare quarterly and ad hoc loyalty reports for senior management.
• Document automation processes and develop training materials.

People & Culture

You will work in a family-owned company that values community, teamwork, integrity, and customer service. Henderson Group supports employee development through coaching, mentoring, and continuous training, ensuring a balanced work-life and a positive environment.

Key skills/competency

• Data Analysis
• QlikView
• QlikSense
• Process Improvement
• Reporting
• Financial Analysis
• Microsoft Excel
• Team Coaching
• Documentation
• Collaboration