Digiohjaaja Töölön palvelukeskuksessa @ Helsingin kaupunki – Helsingfors stad – City of Helsinki
Your Application Journey
Email Hiring Manager
Job Details
Job Overview
Join Helsingin kaupunki – Helsingfors stad – City of Helsinki as a Digiohjaaja at Töölön palvelukeskus on a palkkatuettu työsuhde. This role is for unemployed Helsinki residents who support elderly and unemployed clients in digital challenges.
Main Responsibilities
- Assist clients in using computers and mobile phones.
- Guide digital groups when required.
- Support various event setups and physical tasks.
- Interact with clients having diverse support needs.
Candidate Requirements
Applicants must be unemployed Helsinki residents meeting specific age or education criteria. Excellent Finnish communication skills are required, along with compliance to vaccination and background check mandates. Experience with elderly clients, customer service, and optionally Swedish language skills is considered an advantage.
Employee Benefits
This role offers extensive training and development opportunities. Employees can access preferential housing, benefits including Epassi Flex (covering cultural, travel, wellness perks), lunch benefits, a city bike, and access to a recreational island.
Key skills/competency
- Digital
- Customer Service
- Guidance
- Event Support
- Communication
- Technical Troubleshooting
- Physical Assistance
- Flexibility
- Patience
- Teamwork
How to Get Hired at Helsingin kaupunki – Helsingfors stad – City of Helsinki
🎯 Tips for Getting Hired
- Research Helsingin kaupunki’s culture: Review mission and employee reviews online.
- Customize your resume: Highlight digital and customer service skills.
- Prepare for interviews: Emphasize patience and flexibility.
- Network on LinkedIn: Connect with current city employees.