Workplace Experience & Campus Lead

About The Team

The Workplace Experience & Campus Lead role is responsible for the end-to-end management of the physical office environment and the daily employee experience. This role ensures that the Toronto campus is a high-functioning, inclusive, and engaging hub for employees within a matrix organization. You will lead the workplace strategy, overseeing facility operations, space planning, and local engagement programs to foster a productive and vibrant culture.

What This Role Will Be Responsible For

Campus Operations & Facility Management

• Direct Office Operations: Oversee the daily maintenance and functionality of the 110 Spadina office and other locations as required.
• Vendor & Contract Management: Act as the primary liaison for all building management, cleaning services, security, and maintenance vendors to ensure high standards of service.
• Health & Safety Compliance: Ensure the workplace meets all local health and safety regulations, acting as a lead for emergency response planning and workplace audits.
• Budgeting: Manage the workplace budget, including office supplies, catering, facilities repairs, and campus improvement projects.

Workplace Strategy & Space Planning

• Capacity Management: Lead office space planning and workspace allocation to effectively accommodate teams from a matrix organization.
• Design & Optimization: Collaborate with cross-functional teams to optimize office layout, furniture configurations, and technology integration to support diverse working styles.
• Policy Ownership: Serve as the primary point of contact for workplace policies, office logistics, and physical environment enhancements.

Employee Experience & Engagement

• Engagement Programs: Develop and implement on-site events and engagement initiatives that foster community among on-site and hybrid employees.
• DEI & Well-being: Work with our ERGs to drive initiatives related to diversity, equity, and inclusion (DEI) and employee well-being within the physical workspace.
• Onboarding Support: Manage the onboarding experience for new hires, ensuring their onboarding, workspace and tools are ready for a seamless start.

Leadership & Team Management

• Team Development: Lead, mentor, and develop the Workplace Experience Team.
• Strategic Advocacy: Collaborate with senior leadership to shape long-term workplace strategies and advocate for investments in facilities and technology.
• Culture of Excellence: Foster a culture of innovation and proactive problem-solving within the workplace team.
• All other duties, as assigned

What We're Looking For

• Experience: A combination of education in Human Resources and 3+ years of experience in Human Resources, Office Management, Facilities Management, or Workplace Strategy.
• Project Management: Proven experience in managing office moves, renovations, or large-scale process improvements.
• Stakeholder Management: Strong ability to engage and influence senior business leaders and manage diverse stakeholder needs.
• Adaptability: Ability to thrive in a high-pressure, quickly changing environment with a great deal of ambiguity.
• Communication: Exceptional interpersonal skills with a "customer-service" mindset toward employee experience.
• Tools: Proficiency in office management software, space planning tools, and Microsoft Office Suite.

Why You'll Love It Here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Working Conditions & Application Process

This role may involve exposure to common allergens. HelloFresh Canada uses AI-integrated technology for application screening, though final decisions are made by the hiring team. This is an active vacancy. Submit your application in PDF format today.

Key skills/competency

• Facilities Management
• Workplace Strategy
• Employee Engagement
• Vendor Management
• Budget Management
• Project Management
• Space Planning
• Health & Safety Compliance
• Team Leadership
• Stakeholder Management