5 days ago
Customer Service Travel Agent
Hello Sunshine Travels
Hybrid
Full Time
$50,000
Hybrid
Job Overview
Job TitleCustomer Service Travel Agent
Job TypeFull Time
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary$50,000
LocationHybrid
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Job Description
About Hello Sunshine Travels
We’re looking for a detail-oriented, people-loving Customer Service Travel Agent who is passionate about creating unforgettable travel experiences. In this role, you’ll serve as a trusted advisor to clients—helping them plan, book, and manage trips while providing exceptional service from start to finish.
What You’ll Do as a Customer Service Travel Agent
- Assist clients with vacation planning, including cruises, resorts, tours, and custom itineraries
- Provide clear, friendly communication via phone, email, and social platforms
- Research destinations, pricing, promotions, and travel requirements
- Manage bookings, changes, cancellations, and travel documentation
- Resolve client concerns with professionalism and care
- Build long-term relationships that turn travelers into repeat clients
What We’re Looking For
- Strong customer service and communication skills
- Organized, self-motivated, and comfortable working independently
- Passion for travel and helping others
- Ability to multitask and pay attention to details
- Sales or hospitality experience is a plus (but not required)
- Willingness to learn and stay updated on travel trends
Why Join Hello Sunshine Travels
- Flexible, remote opportunity
- Ongoing training and mentorship
- Growth potential within the travel industry
- A supportive, positive team culture
- The chance to help people make lifelong memories
If you love helping people, enjoy planning, and want a career that blends service with adventure—this Customer Service Travel Agent role is for you.
Key skills/competency
- Customer Service
- Travel Planning
- Client Relations
- Communication Skills
- Booking Management
- Problem Solving
- Research Skills
- Attention to Detail
- Sales Support
- Time Management
How to Get Hired at Hello Sunshine Travels
- Research Hello Sunshine Travels' culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume: Highlight specific customer service achievements, travel planning experience, and organizational skills relevant to Hello Sunshine Travels.
- Showcase communication prowess: Prepare STAR method examples demonstrating clear, friendly client interactions and conflict resolution.
- Emphasize problem-solving skills: Share instances where you successfully navigated complex client requests or travel-related challenges.
- Demonstrate travel industry passion: Discuss your knowledge of popular destinations, current travel trends, and how you stay updated.
Frequently Asked Questions
Find answers to common questions about this job opportunity
01What does a Customer Service Travel Agent at Hello Sunshine Travels primarily do?
02Is prior travel industry experience mandatory to become a Customer Service Travel Agent at Hello Sunshine Travels?
03What kind of work environment can I expect as a Customer Service Travel Agent with Hello Sunshine Travels?
04How does Hello Sunshine Travels support the professional growth of its Customer Service Travel Agents?
05What are the most important qualities for success in the Customer Service Travel Agent role at Hello Sunshine Travels?
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