Junior Operations Specialist

Overview

Helic & Co. is seeking a detail-oriented and proactive Junior Operations Specialist to support daily operational functions. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is eager to grow in an operations career.

Key Responsibilities

• Assist with the coordination of day-to-day operational activities across departments.
• Monitor workflows and identify areas for improvement in efficiency and productivity.
• Maintain accurate documentation, records, and reports for internal processes.
• Support data entry, reporting, and analysis to guide decision-making.
• Coordinate with vendors, partners, and internal teams to ensure smooth operations.
• Help implement new tools, systems, and processes to optimize business functions.
• Troubleshoot operational issues and escalate when necessary.
• Contribute to special projects and cross-functional initiatives as required.

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, or related field (or equivalent practical experience).
• Strong organizational and time-management skills with attention to detail.
• Proficiency in Microsoft Office/Google Workspace; familiarity with project management or CRM tools is a plus.
• Analytical mindset with the ability to interpret and present data.
• Excellent communication skills, both written and verbal.
• Ability to work collaboratively in a team environment and independently when needed.
• A growth mindset with enthusiasm to learn and take on increasing responsibility.

What You’ll Gain

• Hands-on exposure to multiple areas of business operations.
• Training and mentorship to develop a long-term career in operations.
• Opportunities to contribute to process improvements and impactful projects.
• A collaborative and supportive environment that values initiative.

Key skills/competency

• Operations
• Coordination
• Data Entry
• Documentation
• Analysis
• Project Management
• Problem-Solving
• Communication
• Process Improvement
• Vendor Management