Sales Development Representative
Hatch · United States
- Hybrid
- Full-time
- $70,000 / year
- United States
Job highlights
- Drive revenue growth as a Sales Development Representative.
- Engage customers via outbound sales tactics.
- Leverage a cutting-edge Go-To-Market tech stack.
- Develop strategies for the SDR team.
- Advance your career in a fast-paced startup.
About the role
Sales Development Representative - Hatch
Hatch is the leading AI communications platform for businesses with contact centers. We're looking to hire a Sales Development Representative to join our growing revenue team. This role is best suited for an outlier. This role is for people who lean into doing the hard work, operate in fast feedback loops and learn on the fly. You have a track record of professional and personal excellence and are committed to building trusting relationships with business owners as well as sales and marketing executives.
Responsibilities
In this role, your responsibilities will include engaging with customers using a variety of outbound tactics and leveraging a Go-To-Market tech stack. You will also contribute to establishing strategies and best practices within our SDR team.
Your Primary Role Will Be To
- Work with our sales team to identify, source and book productive conversations with business owners as well as marketing and sales executives
- Go above and beyond delivering your quota to help your teammates and the company succeed
- Identify opportunities to learn and advance within the revenue team at Hatch or beyond
Experience
- Hold a Bachelor’s degree and/or 3 or more years of outbound sales experience selling SaaS solutions
- Customer-first sales approach
- Life-long learner mindset
- You thrive while working in a fast-paced start-up environment
- You are driven, persistent, and ambitious
- Experience with services businesses (selling to or working in!) is a huge plus
What you'll get:
- Effective your first day: Full medical, vision, and dental
- 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday
- Monthly wellness subsidy
- Work from home reimbursement
- Flexible spending account
- 401(k) retirement savings plan
- Employee stock purchase plan
- Compensation range for this position is $55,000 - $84,000 annually plus performance based incentives. You may also be offered benefits.
About Hatch
Hatch is an AI agent CRM platform that helps home services, home improvement, healthcare, dental, finance, and insurance businesses turn every customer interaction into revenue growth. Our AI CSRs handle conversations over SMS, email, and voice—24/7—enabling businesses to scale 1:1 communication without scaling headcount. Recently acquired by Yelp, Hatch operates as a standalone product and is expanding our reach to help thousands more businesses unlock the revenue sitting in their lead pipeline. We've driven $5.1B in revenue for our customers—and we're just getting started.
Why Hatch
- Shape the future of AI-driven customer service
- Build alongside founders and leaders who value speed, ownership, and ambition
- Solve hard problems that impact real businesses and customers
- Join a team of builders who care about great engineering, fast execution, and each other
Key skills/competency
- Sales Development
- Outbound Sales
- SaaS Sales
- AI Communications
- Customer Relationship Management
- Lead Generation
- Revenue Growth
- Start-up Environment
- Business Development
- Relationship Building
Skills & topics
- Sales Development Representative
- Outbound Sales
- SaaS
- AI Communications
- CRM
- Lead Generation
- Revenue Growth
- Startup
- Business Development
- Sales
- B2B Sales
- Customer Engagement
- Sales Strategy
- Tech Sales
- Customer Success
- Enterprise Sales
How to get hired
- Tailor your resume: Highlight outbound sales experience, SaaS solutions, and a customer-first approach for the Sales Development Representative role.
- Showcase your drive: Emphasize your persistence, ambition, and ability to thrive in a fast-paced startup environment.
- Demonstrate learning agility: Provide examples of how you learn on the fly and embrace fast feedback loops.
- Network effectively: Connect with Hatch employees on LinkedIn to understand their culture and express your interest.
- Prepare for interviews: Be ready to discuss your professional excellence and how you build trusting relationships.
Technical preparation
Master outbound sales techniques.,Understand SaaS and AI value propositions.,Learn Hatch's Go-To-Market tech stack.,Practice CRM software proficiency.
Behavioral questions
Describe a time you went above and beyond.,How do you handle fast feedback loops?,Share an example of professional excellence.,How do you build trusting business relationships?
Frequently asked questions
- What are the key responsibilities for a Sales Development Representative at Hatch?
- As a Sales Development Representative at Hatch, your primary role will be to identify, source, and book productive conversations with business owners, marketing, and sales executives. You'll also engage customers using various outbound tactics, leverage the Go-To-Market tech stack, and contribute to establishing strategies and best practices within the SDR team.
- What experience is required for the Sales Development Representative position at Hatch?
- Hatch is looking for candidates with a Bachelor's degree and/or 3+ years of outbound sales experience selling SaaS solutions. A customer-first sales approach, a lifelong learner mindset, and the ability to thrive in a fast-paced startup environment are essential. Experience with services businesses is a significant plus.
- What makes Hatch a unique place to work as a Sales Development Representative?
- Hatch offers the opportunity to shape the future of AI-driven customer service, build alongside ambitious founders, and solve challenging problems that impact real businesses. As a recent acquisition by Yelp, Hatch operates as a standalone product, providing a dynamic environment for growth and innovation.
- What is the compensation and benefits package for a Sales Development Representative at Hatch?
- The compensation range for this position is $55,000 - $84,000 annually, plus performance-based incentives. Hatch also offers a comprehensive benefits package effective on your first day, including full medical, vision, and dental, PTO, paid holidays, a wellness subsidy, WFH reimbursement, FSA, 401(k), and an employee stock purchase plan.
- How does Hatch use AI in its platform, and how does this impact the Sales Development Representative role?
- Hatch utilizes AI agent CRM to help businesses manage customer interactions via SMS, email, and voice 24/7, driving revenue growth. As a Sales Development Representative, you'll be selling a cutting-edge AI-powered solution, which is a strong selling point and requires an understanding of its value proposition for clients.
- What is the company culture like at Hatch for a Sales Development Representative?
- Hatch fosters a culture that values speed, ownership, and ambition. The team consists of builders who care about great engineering, fast execution, and supporting each other. They encourage continuous learning and operate in fast feedback loops.