Technical Platform Manager, AI & People Technology

Technical Platform Manager, AI & People Technology

You will play a pivotal role in shaping the next generation of employee experience by building transformative, intelligent solutions grounded in AI/ML. This involves translating evolving HR service and employee needs into scalable products, integrating existing tools and data flows, and launching high-impact prototypes.

You are expected to independently build and validate real prototypes, with light engineering support, demonstrating how AI can solve critical Employee Experience (EX) pain points. This role requires you to think like an engineer, design like a product strategist, and communicate like a service designer. You will help architect a more seamless internal operating system that empowers employees and managers, improves clarity, and brings AI from concept to reality within core workflows.

This is a hands-on builder role, collaborating closely with partners across EX, BizTech, and the business. Responsibilities include gathering requirements from stakeholders, breaking down complex EX problems into simple, buildable steps, and crafting solutions that can be quickly tested and refined. You will bring depth in AI and HR technology, with the ability to navigate system architecture, rapid experimentation, and narrative storytelling.

A Typical Day In This Role:

• Translate employee and manager workflows into tangible HR product opportunities.
• Independently build and test working prototypes (e.g., agent-based flows, lightweight apps, embedded LLM tools).
• Outline requirements for systems integrations between HR tools like Workday, Greenhouse, Qualtrix, RightAnswers, Airtable, Asana, etc.
• Lead stakeholder discovery sessions to identify HR/automation opportunities.
• Evaluate third-party AI tools for HR versus building core functionality in-house.
• Design quick pilots across decision support, communications, knowledge management, or resource planning.
• Define success metrics, track impact, and build product feedback loops.
• Turn complex AI solutions into simple narratives understandable by internal business stakeholders.
• Collaborate with BizTech, Legal, and InfoSec to ensure prototypes align with the company’s privacy, security, and ethics guardrails.
• Continuously help evolve our EX AI-strategy as new insights, technology, and organizational needs emerge.

Skills & Qualifications:

• 8+ years in product management, with hands-on experience building or engineering AI/ML-powered tools or platforms.
• Proven ability to scope, build, and deliver rapid prototypes using LLMs, automation systems, or web-based tooling.
• Strong fluency in HR systems or organizational strategy (e.g., performance, recruiting, planning, or people analytics).
• Track record of translating complex, cross-functional needs into tested and shipped products.
• Ability to utilize data to inform decisions ranging from design to measuring impact.
• Scrappy and technically fluent—comfortable writing basic scripts, chaining prompts, or standing up low-code tools to test ideas.
• Hands-on with tools like LangChain, LLMs, or vector databases—or excited to learn them fast.
• Familiar with tech stacks across knowledge management, portfolio planning, and HR/People tools.
• Experienced in serving internal audiences (e.g., EX, BizTech), not just external clients or end customers.
• Collaborative, systems-oriented, and skilled at connecting dots across people, processes, and platforms.
• Adept in visual storytelling, from Miro/Figma to slideware, and effective stakeholder communications.
• Passionate about the company’s mission, shaping the future of work, and the human-AI partnership within it.

Key Skills/Competency:

• AI/ML Product Management
• HR Technology Integration
• Prototype Development
• System Architecture Design
• Stakeholder Management
• Data-Driven Decision Making
• Low-Code/No-Code Tools
• LLMs & Vector Databases
• Employee Experience (EX)
• Strategic Communication